Virtual Medical Representative (Telesales/Telemarketing)

Docquity; Petaling Jaya; On-site; MYR 45,000 - 78,000; Full time

Job summary

Docquity Malaysia is seeking a Virtual Medical Representative to promote pharma brands to doctors via teleconsultation tools. You will manage doctor calendars, discuss materials, and work toward improved prescribing practices while meeting call and sales targets.

The role requires 1–3 years of experience, including at least 1 year in pharma sales, and a degree in science or related field. Fluent English and Bahasa Melayu are preferred.

Qualifications

• Min. 1–3 years of work experience.
• At least 1 year in pharmaceutical selling.
• Proficient with MS Office and Google Tools.
• Excellent written and spoken English; Bahasa Melayu beneficial.

Responsibilities

• Manage a calendar of web calls and doctor engagements.
• Present brand materials and prescribing information to doctors.
• Enhance doctor knowledge to facilitate prescribing.
• Assist in account opening at HCP clinics.
• Achieve call and sales targets; build ongoing doctor relationships.

Skills

MS Office

Google Tools

Detailing

Problem Solver

Customer Centric

Multi-tasking

English

Bahasa Melayu

Education

Diploma/Bachelor’s Degree

Job description

About Role

The Virtual Medical Representative will be primarily responsible for representing Docquity pharma clients, to promote their nominated brands to doctors via teleconsulting technology (Web meeting, etc). The goal is to improve the doctor’s awareness and promote the brand towards prescription.

• Employment Type: Permanent/Contract
• Work Experience: Min. 1 to 3 years, with min. 1 Year of Pharma selling experience.
• Location: Selangor, Malaysia
• Academic Qualification: Graduate of any Diploma/ Bachelor's Degree, preferably in the Science field.

Expectations from you

• Contact and manage a calendar of contacts for web calls.
• Discuss with the doctor brand materials, and prescribing information.
• Improve the doctor’s knowledge until the point of prescribing.
• Facilitate Account opening (Buying accounts) at HCP clinics.
• Achieve call targets and sales targets.
• Develop ongoing relationships with doctors.
• Develop acceptable standards of product knowledge and TA knowledge.

Skills required

• Min. 1 to 3 years, with min. 1 Year of Pharmaceutical selling experience.
• Proficient in MS Office application and Google Tools.
• Detailing Experience & Problem Solver.
• Customer Centric; Servicing & Management.
• Multi-tasking, flexible & adaptable.
• Good command of written & spoken English, and Bahasa Melayu.

About Docquity

We are building and growing the team at Docquity Malaysia.

Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our single-minded purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives.

Docquity connects healthcare professionals to help them be more collaborative, productive, and impactful and partners with companies to reach, educate and gain insights. Docquity has more than 500,000 healthcare professionals and has offices in India, Indonesia, the Philippines, Malaysia, Singapore, Thailand, Vietnam, and Taiwan.

Culture at Docquity

While we have been growing fast, we are still small enough that everyone makes a pivotal difference. We care less about hours worked and more about the outcome, and the impact you make. We have worked hard to create an autonomous working culture emphasizing work/life balance and a fun working environment. We follow the hybrid work culture.