Vessel Boarding & Compliance Officer

ISS Group Holdings Limited; Pasir Gudang; On-site; MYR 67,000 - 100,000; Full time

Job summary

Inchcape Shipping Services in Malaysia seeks a Vessel Boarding Officer to manage arrival and departure formalities at ports, coordinating with ship crews, port authorities and service providers. This on-site role requires meticulous HSSE compliance and proactive communication to ensure smooth operations.

You will be the on-ground representative, handling vessel documentation, crew changes and regulatory requirements while upholding the company's standards and 24/7 readiness to respond to

Responsibilities

• Attend vessels at berth, anchorage, or offshore terminal to facilitate arrival, port stay, and departure formalities.
• Coordinate with port authorities, immigration, customs, marine department, and other government agencies on clearances and inspections.
• Deliver and collect ship documents (e.g. crew lists, arrival/departure declarations, port clearance, cargo documents).
• Assist in crew changes, including identity verification, gate pass arrangements, and immigration coordination.
• Ensure compliance with safety and security protocols (ISPS Code) while onboard and at port.
• Communicate vessel schedules, operational instructions, and requirements between ship, agency, and shore-based stakeholders.
• Coordinate supply deliveries, repairs, and husbandry services as needed.
• Maintain accurate and timely records of boarding activities, reports, and expenses.
• Support emergency operations or last-minute vessel requirements outside regular working hours.
• Uphold the company’s service standards and represent its interests professionally at all times.

Job description

Inchcape Shipping Services in Malaysia seeks a Vessel Boarding Officer to manage arrival and departure formalities at ports, coordinating with ship crews, port authorities and service providers. This on-site role requires meticulous HSSE compliance and proactive communication to ensure smooth operations.

You will be the on-ground representative, handling vessel documentation, crew changes and regulatory requirements while upholding the company's standards and 24/7 readiness to respond to