Vehicle Networking Operations & Maintenance Engineer

Jetour Auto Malaysia; Shah Alam; Vor Ort; MYR 78.000 - 123.000; Vollzeit

Zusammenfassung

Jetour Auto Malaysia seeks a Vehicle Networking Operations & Maintenance Engineer to ensure stability and reliability of connected vehicle systems and platforms. You will monitor Telematics Service Platforms, OTA, PKI, and mobile apps, and support 24/7 incident response.

You will perform routine inspections, troubleshoot issues, support OTA deployments, and document incidents and procedures. English proficiency is required; Mandarin or other languages are a plus.

Qualifikationen

• Bachelor's degree in CS/IT/Engineering or related field.
• Minimum 2 years in automotive, connected vehicle, telematics or related tech.
• Knowledge of IoV architecture, TSP, OTA, PKI, VSOC.
• Familiarity with cloud platforms (AWS/Alibaba Cloud).
• Understanding of IoT/M2M tech and automotive networks.
• Experience with containerised environments is a plus.

Aufgaben

• Monitor and maintain connected vehicle platforms (TSP, OTA, PKI, mobile apps).
• Perform system inspections, monitoring, troubleshooting, and root cause analysis.
• Respond to incidents and support 24/7 monitoring and escalation.
• Coordinate with internal/external teams to resolve issues and improve ops.
• Provide OTA deployment support and post-update monitoring.
• Prepare technical reports and documentation.
• Train after-sales teams on systems and procedures.

Kenntnisse

Bachelor's degree

2+ years experience

IoV architecture

Cloud platforms

Docker

Kubernetes

Cybersecurity basics

Troubleshooting

English proficiency

Communication skills

Ausbildung

Bachelor's Degree in Computer Science/IT/Engineering (related)

Tools

Docker

Kubernetes

Jobbeschreibung

Position Title: Vehicle Networking Operation & Maintenance Engineer

Duration: Full Time- Contract

Department: Asean International R&D

Position Overview

Vehicle Networking Operations & Maintenance Engineer is responsible for ensuring the smooth operation, stability, and reliability of connected vehicle systems and platforms. This role focuses on system monitoring, technical troubleshooting, Over-the-Air (OTA) updates, and operational support for Internet of Vehicles (IoV) services. The position also involves collaborating with cross-functional teams to resolve technical issues, optimise system performance, and support seamless connected vehicle operations.

Key Responsibilities

• Monitor, operate, and maintain connected vehicle platforms, including Telematics Service Platforms (TSP), Over-the-Air (OTA) systems, Public Key Infrastructure (PKI), and mobile applications.
• Conduct routine system inspections, performance monitoring, troubleshooting, and root cause analysis to ensure system stability and reliability.
• Respond to and resolve technical issues reported by customers, after-sales teams, and local technical support personnel.
• Support 24/7 incident monitoring and response arrangements, ensuring timely escalation, resolution, and proper documentation of system issues.
• Coordinate with internal departments, technical teams, and external service providers to resolve system-related issues and improve operational efficiency.
• Support OTA software update activities, including deployment, testing, release, and post-update monitoring.
• Provide technical training and guidance to after-sales technical managers and local operations teams on connected vehicle systems and troubleshooting procedures.
• Assist with technical data collection, log analysis, and data anonymisation for troubleshooting while ensuring compliance with relevant data protection requirements.
• Prepare technical reports, incident records, troubleshooting guides, and operational documentation.
• Provide operational support for mobile applications, Mobile Network Operator (MNO) services, and OTA platforms to ensure seamless connected vehicle functionality.

Qualifications / Requirements

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Automotive Engineering, or a related field.
• Minimum 2 years of working experience in the automotive, connected vehicle, telematics, or related technology industry.
• Knowledge of Internet of Vehicles (IoV) architecture and connected vehicle platforms such as TSP, OTA, PKI, and Vehicle Security Operations Centre (VSOC).
• Familiarity with cloud platforms such as AWS or Alibaba Cloud, Linux operating systems, and basic database queries.
• Understanding of IoT/M2M technologies, automotive communication systems, and network connectivity.
• Experience with Docker, Kubernetes (K8s), or containerised environments will be an added advantage.
• Basic knowledge of automotive cybersecurity and data protection regulations, such as UNECE R155 and GDPR, is preferred.
• Strong troubleshooting, analytical, problem-solving, and technical documentation skills.
• Good command of written and spoken English. Proficiency in Mandarin or other additional languages will be an added advantage.
• Good communication and interpersonal skills, with the ability to work effectively across departments and technical teams.
• Willingness to support urgent technical incidents and participate in on-call arrangements when required.