Valuation Manager, Global High Net Worth

Manulife/John Hancock; Kuala Lumpur; Hybrid; MYR 180,000 - 300,000; Full time

Job summary

Manulife/John Hancock is seeking a Valuation Manager to support actuarial valuation production, reporting, forecasting, and business planning. The role collaborates closely with Senior Manager and Head of Valuation to ensure timely delivery of analyses and reports.

Requirements include 5–7 years of life insurance actuarial experience and progress toward professional qualification; IFRS 17 understanding is preferred.

Qualifications

• Associate-level actuarial student progressing toward professional qualification from a recognized actuarial organization.
• 5 to 7 years of relevant actuarial experience in life insurance valuation, financial reporting, pricing, or related actuarial functions.
• Experience with actuarial modelling systems is preferred; knowledge of AXIS would be an advantage. Good understanding of IFRS 17 is preferred.

Responsibilities

• Support production of actuarial valuation results and financial reporting deliverables.
• Assist in analyses supporting persistency, claims experience, and profitability drivers.
• Support forecasting, planning, and scenario analyses; maintain documentation and controls.
• Identify opportunities to improve reporting processes and automation.

Skills

Actuarial experience

IFRS 17 knowledge

Analytical skills

Communication skills

Education

Actuarial student progression

Tools

AXIS software

Job description

The Valuation Manager is responsible for supporting actuarial valuation production, reporting, forecasting, and business planning activities. The role works closely with the Senior Manager and Head of Valuation to support the timely delivery of actuarial analyses, reporting, forecasting, and business planning activities.

Position Responsibilities

1. Valuation and Financial Management Support production of actuarial valuation results and financial reporting deliverables. Prepare reserve analyses, Drivers of Earnings reporting, and management information. Support investigations into emerging experience and valuation movements. Support forecasting, planning, and scenario analysis activities. Maintain actuarial documentation, controls, and reporting processes.
2. In-Force Business Management Support monitoring of persistency, claims experience, and key portfolio performance indicators. Assist in analyses supporting crediting rate, cap rate, and dividend-related reviews. Support investigations into emerging trends and profitability drivers.
3. Business Support & Advisory Perform actuarial analyses supporting business initiatives, projects, and management requests. Support assessments of business opportunities, product enhancements, and strategic initiatives.
4. Continuous Improvement Identify opportunities to improve reporting processes, controls, and operational efficiency. Assist with automation and process enhancement initiatives.

Required Qualifications

1. Associate-level actuarial student progressing toward professional qualification from a recognized actuarial organization.
2. 5 to 7 years of relevant actuarial experience in life insurance valuation, financial reporting, pricing, or related actuarial functions. Experience with actuarial modelling systems is preferred; knowledge of AXIS would be an advantage. Good understanding of IFRS 17 is preferred. Strong analytical and problem-solving skills, as well as strong attention to detail and commitment to delivering high-quality work. Good communication and interpersonal skills, with the ability to work effectively with stakeholders across actuarial, finance, and business functions.

When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include:

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2025
• Financial Times World’s Best Employers Asia-Pacific 2026
• We’ve been recognized as one of Canada’s Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026