Upsell-focused Reservations Agent

EVOLVELAND BHD.; Miri; On-site; MYR 30,000 - 48,000; Full time

Job summary

EVOLVELAND BHD. in Miri is seeking a front desk reservations coordinator to respond to guest enquiries by telephone, fax and email, and to promote hotel services and upsell where appropriate.

You will maintain reservation records, input bookings and amendments, arrange accommodation and activities, and coordinate with other hotel departments to ensure a seamless guest experience at a 4-star property located in the heart of the city.

Job description

EVOLVELAND BHD. in Miri is seeking a front desk reservations coordinator to respond to guest enquiries by telephone, fax and email, and to promote hotel services and upsell where appropriate.

You will maintain reservation records, input bookings and amendments, arrange accommodation and activities, and coordinate with other hotel departments to ensure a seamless guest experience at a 4-star property located in the heart of the city.