Unix Server Engineer

eTeam; Kuala Lumpur; On-site; MYR 100,000 - 167,000; Full time

Job summary

Jora Malaysia is seeking a capable UNIX Server Support Specialist to maintain health and performance of UNIX environments, monitor systems, and participate in on-call rotations.

You will resolve issues, implement changes, document procedures, and coordinate with internal/external teams, including weekend shifts as needed.

Qualifications

• 3 years UNIX server experience (Solaris 10/11, RHEL 6/7).
• Knowledge of server and hardware support issues.
• Strong communication with customers and internal teams.
• ServiceNow ticketing experience preferred.
• Ability to document processes and procedures.
• Shell scripting knowledge is a plus.

Responsibilities

• Provide technical support related to the overall health and maintenance of the UNIX server environments.
• Perform monitoring of server and system health and status via monitoring tools.
• Participate in rotational on-call support, including off-hours server administration and problem resolution and escalation.
• Performance and capacity management of the server environments.
• Assist in change control implementations.
• Responsible for resolving issues and mitigating risks, and escalating issues/risks when appropriate.
• Provides backup support for peers as required.
• Applies knowledge of company policies and standard practices to resolve problems.
• Analyzes issues and uses judgment to make decisions.
• Escalates non-standard problems or issues.
• Applicant must be flexible and willing to work off hours during the week and weekend shifts including.

Skills

UNIX server experience

Support issues & hardware

Customer communication

ServiceNow ticketing

Documentation of processes

Shell scripting

Tools

ServiceNow

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Provide technical support related to the overall health and maintenance of the UNIX server environments
• Perform monitoring of server & system health and status via monitoring tools
• Participate in rotational on-call support, including off-hours server administration and problem resolution & escalation
• Performance and capacity management of the server environments
• Assist in change control implementations
• Responsible for resolving issues and mitigating risks, and escalating issues/risks when appropriate.
• Provides backup support for peers as required
• Applies knowledge of company policies and standard practices to resolve problems.
• Analyzes issues and uses judgment to make decisions.
• Escalates non-standard problems or issues
• Applicant must be flexible and willing to work off hours during the week and weekend shifts including:

Job Description

• Provide technical support related to the overall health and maintenance of the UNIX server environments
• Perform monitoring of server & system health and status via monitoring tools
• Participate in rotational on-call support, including off-hours server administration and problem resolution & escalation
• Performance and capacity management of the server environments
• Assist in change control implementations
• Responsible for resolving issues and mitigating risks, and escalating issues/risks when appropriate.
• Provides backup support for peers as required
• Applies knowledge of company policies and standard practices to resolve problems.
• Analyzes issues and uses judgment to make decisions.
• Escalates non-standard problems or issues
• Applicant must be flexible and willing to work off hours during the week and weekend shifts including:

Job requirements

• Preferred 3 years of UNIX server experience (Solaris 10, Solaris 11, RHEL 6 & RHEL 7)
• Knowledge of standard support issues and solutions related to applications and hardware
• Ability to communicate with internal and external customers regarding issues resolution
• Experience with Service Management (Service Now ticketing system experience is preferred)
• Ability to document process & procedure
• Knowledge of shell scripting is a plus