Travel-Ready Operations & Branch Excellence Coordinator

CUCKOO International (MAL) Berhad; Shah Alam; On-site; MYR 33,000 - 50,000; Full time

Benefits offered by this job

Medical allowance

Dental

Vision

Birthday Leave

Honeymoon Package

Job summary

CUCKOO International (MAL) BERHAD is seeking an Operations Assistant for Branch Audit under CUCKOO Technical Service. You will support end-to-end service operations, conduct branch audits, monitor performance, and help enhance efficiency across Malaysia.

The role also covers digital engagement, planning and coordinating corporate events, and providing back-end and admin support for new branch openings. Travel across Malaysia and own transport are preferred attributes.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Service Management, Marketing, Hospitality or related field.
• Strong verbal and written communication in Bahasa Malaysia and English.

Responsibilities

• Conduct routine branch visits to perform operational audits and monitor service performance.
• Analyze data and propose operational enhancements.
• Oversee and maintain social media channels ensuring accuracy and timeliness of posts.
• Structure and execute operational service planning and back-end support activities.
• Take ownership of monthly team meetings, corporate events and internal activities.
• Provide administrative support during new branch openings and general workflows.

Skills

Excel

PowerPoint

Word

English

Bahasa Malaysia

Event Management

Operations Management

Quality Audits

Education

Diploma/Bachelor in Business Admin/Service Management/Marketing/Hospitality

SPM/STPM/Pre-U with relevant experience

Job description

CUCKOO International (MAL) BERHAD is seeking an Operations Assistant for Branch Audit under CUCKOO Technical Service. You will support end-to-end service operations, conduct branch audits, monitor performance, and help enhance efficiency across Malaysia.

The role also covers digital engagement, planning and coordinating corporate events, and providing back-end and admin support for new branch openings. Travel across Malaysia and own transport are preferred attributes.