Transshipment Planning & Execution Specialist

Hapag-Lloyd Business Services (Malaysia) Sdn. Bhd; Petaling Jaya; On-site; MYR 67,000 - 112,000; Full time

Job summary

Hapag-Lloyd AG is seeking a Transhipment Planning and Execution Coordinator to oversee transshipment activities across areas, replanning tight connections, and maintaining smooth communication between Transshipment Management and Customer Service teams. You will coordinate space with 3rd party feeders and ensure timely, cost-efficient connections.

The role requires a university degree in Marine Studies, Logistics & Supply Chain Management, English fluency, and strong analytical and negotiation

Qualifications

• University Degree or Diploma in Marine Studies, Logistics & Supply Chain Management, or a related field.
• Preferably 2-3 years of experience within the Maritime/Shipping industry.
• Fresh Graduate are welcome to apply
• Fluent in written and spoken English
• Excellent communication and negotiation skills
• Knowledgeable in MS Office applications
• With a highly analytical mindset, and the ability to work systematically under pressure

Responsibilities

• Obtain overview on open transshipment requests and plan transshipment connection.
• Assign voyage to transshipment request and ensure correct terminal.
• Review the import and export volumes at the transshipment port assigning the preferred route, and faster and cost-effective connection available.
• Handle consequences of Port Call Change impacting transshipment.
• (Re-)arrange terminal haulage or off-dock storage during transshipment.
• Ensure the accuracy of the feeder schedule created by GCC Scheduling.
• Split of transshipment request to the new shipment and request updated documentation via Customer Service (CS).
• Align transshipment capacities with volume.
• Monitor transshipment connection and rollover of transshipment units in case of misconnection.
• Update cargo in the system when Transshipment Manager instructs regarding port omission and subsequent action plan.
• Create feeder Work Orders (WO) and submit WOs to the vendors.
• Create Transport exceptions for transshipment use cases.
• Inform the origin and destination offices about transshipment cargo inspection as well as the additional charges incurred in transshipment ports to ensure additional expenses are recovered from the shipper or customer account.

Skills

English proficiency

Communication skills

Negotiation skills

Analytical mindset

Ability to work under pressure

Education

University Degree or Diploma in Marine Studies, Logistics & Supply Chain Management

Tools

MS Office

Job description

Hapag-Lloyd AG is seeking a Transhipment Planning and Execution Coordinator to oversee transshipment activities across areas, replanning tight connections, and maintaining smooth communication between Transshipment Management and Customer Service teams. You will coordinate space with 3rd party feeders and ensure timely, cost-efficient connections.

The role requires a university degree in Marine Studies, Logistics & Supply Chain Management, English fluency, and strong analytical and negotiation