Transport Planning Lead: Linehaul & Dispatch

Shopee Mobile Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Shopee Malaysia Sdn Bhd is seeking an Operations professional to oversee linehaul planning and execution across the regional network. You will plan daily trips, deploy trucks, coordinate with vendors and drivers, and ensure on-time parcel movement.

The role requires strong coordination, problem-solving, and stakeholder management skills, with a focus on operational efficiency, KPI tracking, and contingencies during peak periods.

Qualifications

• Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• Experience in linehaul operations, transport coordination, logistics, or supply chain management is an advantage.

Responsibilities

• Plan and monitor daily linehaul trips, truck deployment, loading schedules, and route arrangements to ensure transport capacity and on-time operations.
• Manage end-to-end trip execution, including truck securing, vendor and driver coordination, trip creation, vehicle assignment, and operational follow-up.
• Monitor vendor, truck, and driver performance against KPIs; address service gaps and ensure compliance with requirements.
• Track truck arrivals, departures, and movements; coordinate recovery actions to minimize disruptions.
• Coordinate with SOC, sortation facilities, hubs, SCM, DOP, transport agencies, and internal teams for smooth linehaul execution.
• Investigate delays, breakdowns, driver issues, and disruptions; coordinate contingencies and escalate critical issues.
• Coordinate dedicated transport requirements, including megaled operations and shunting pickups, ensuring departures and parcel clearance.
• Maintain trip records, trackers, and performance reports; identify recurring issues and suggest improvements.

Skills

Linehaul coordination

Problem solving

Organizational skills

Prioritization

Communication

Stakeholder management

Multitasking

Excel / Google Sheets

Education

Diploma or Bachelor’s Degree in Logistics or related field

Tools

Microsoft Excel

Google Sheets

Job description

Shopee Malaysia Sdn Bhd is seeking an Operations professional to oversee linehaul planning and execution across the regional network. You will plan daily trips, deploy trucks, coordinate with vendors and drivers, and ensure on-time parcel movement.

The role requires strong coordination, problem-solving, and stakeholder management skills, with a focus on operational efficiency, KPI tracking, and contingencies during peak periods.