Transport Operations Coordinator

Integrated Cold Chain Logistics Sdn. Bhd.(Penang); Seberang Perai; On-site; MYR 33,000 - 56,000; Full time

Job summary

Integrated Cold Chain Logistics Sdn. Bhd.(Penang) is seeking an Operation Support Assistant in Transportation to manage bookings, quotations, and cost sheets.

You will input open job entries in the Sovy system, coordinate with planners, and ensure timely communication with customers about truck/container details. You will maintain updated rates with the BD department, prepare accurate cost sheets, and support the sales team with quotations.

Qualifications

• Diploma or higher required; minimum 1–2 years in transport and logistics.
• Familiar with regional transport customer service; cross-border skills a plus.
• Able to work in a fast-paced environment and after-hours/weekends/public holidays.
• Strong problem-solving under pressure.

Responsibilities

• Handle inquiries on bookings, rates, and services.
• Open and update Sovy system with job entries.
• Coordinate with planners for efficient scheduling.
• Create detailed cost sheets including ad-hoc charges.
• Ensure quotations are current and accurate.
• Maintain regular communication with planners and customers.

Skills

Transport & Logistics

Customer Service

Cross Border Skills

After-hours Work

Education

Diploma or above

Tools

Sovy system

Job description

Integrated Cold Chain Logistics Sdn. Bhd.(Penang) is seeking an Operation Support Assistant in Transportation to manage bookings, quotations, and cost sheets.

You will input open job entries in the Sovy system, coordinate with planners, and ensure timely communication with customers about truck/container details. You will maintain updated rates with the BD department, prepare accurate cost sheets, and support the sales team with quotations.