Trainee Store Manager (Lotus Rawang)

Bata Shoes; Rawang; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training

Clear career path

Competitive salary

Career advancement

Supportive environment

Job summary

Bata Shoes Malaysia is launching a Structured Trainee Store Manager Programme designed to fast-track your career in retail management. You’ll receive hands-on training in store operations, sales management, customer service, people management, and business performance to prepare you for a Store Manager role.

On successful completion, you’ll have the opportunity to lead one of our retail stores, with a clear path to advancement, weekend-friendly scheduling, and performance-based incentives that

Qualifications

• Strong leadership potential and ability to guide others.
• Excellent customer service mindset with a guest-first approach.
• Clear and effective communication with team and customers.
• Positive attitude and willingness to learn and grow in a retail context.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Support the daily operations of the retail store to ensure smooth and efficient business performance.
• Develop and implement strategies to drive sales, increase customer traffic, and improve store profitability.
• Lead, coach, motivate, and develop the store team to achieve sales targets and deliver excellent customer service.
• Ensure high standards of customer satisfaction by providing an exceptional shopping experience.
• Maintain store presentation, cleanliness, and visual merchandising in accordance with company standards.
• Monitor inventory levels and support stock management activities.
• Ensure compliance with company policies, operational procedures, and retail standards.
• Analyse sales performance, customer trends, and business opportunities, and recommend improvement initiatives.
• Prepare and submit operational and sales reports as required.

Skills

Leadership

Customer service

Communication

Positivity

Problem solving

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Structured Trainee Store Manager Programme with clear career progression

Attractive performance-based incentives

Flexible working arrangement

Opportunity to grow into a Store Manager role

About the Role

Kick‑start your career in retail management through our Trainee Store Manager Programme. This structured development programme is designed to equip you with the knowledge, skills, and hands‑on experience required to become a successful Store Manager.

Throughout the programme, you will receive comprehensive training in store operations, sales management, customer service, people management, and business performance. Upon successful completion, you will have the opportunity to manage one of our retail stores.

Key Responsibilities

Support the daily operations of the retail store to ensure smooth and efficient business performance.

Develop and implement strategies to drive sales, increase customer traffic, and improve store profitability.

Lead, coach, motivate, and develop the store team to achieve sales targets and deliver excellent customer service.

Ensure high standards of customer satisfaction by providing an exceptional shopping experience.

Maintain store presentation, cleanliness, and visual merchandising in accordance with company standards.

Monitor inventory levels and support stock management activities.

Ensure compliance with company policies, operational procedures, and retail standards.

Analyse sales performance, customer trends, and business opportunities, and recommend improvement initiatives.

Prepare and submit operational and sales reports as required.

Job Highlights

• Structured Trainee Store Manager Programme with clear career progression

• Attractive performance-based incentives

• Flexible working arrangement

• Opportunity to grow into a Store Manager role

About the Role

Kick‑start your career in retail management through our Trainee Store Manager Programme. This structured development programme is designed to equip you with the knowledge, skills, and hands‑on experience required to become a successful Store Manager.

Throughout the programme, you will receive comprehensive training in store operations, sales management, customer service, people management, and business performance. Upon successful completion, you will have the opportunity to manage one of our retail stores.

Key Responsibilities

• Support the daily operations of the retail store to ensure smooth and efficient business performance.

• Develop and implement strategies to drive sales, increase customer traffic, and improve store profitability.

• Lead, coach, motivate, and develop the store team to achieve sales targets and deliver excellent customer service.

• Ensure high standards of customer satisfaction by providing an exceptional shopping experience.

• Maintain store presentation, cleanliness, and visual merchandising in accordance with company standards.

• Monitor inventory levels and support stock management activities.

• Ensure compliance with company policies, operational procedures, and retail standards.

• Analyse sales performance, customer trends, and business opportunities, and recommend improvement initiatives.

• Prepare and submit operational and sales reports as required.

What We're Looking For

• Strong leadership potential with a passion for retail.

• Excellent customer service mindset.

• Good communication and interpersonal skills.

• Positive attitude with a willingness to learn and grow.

• Strong problem‑solving and decision‑making abilities.

• Business‑oriented mindset with the drive to achieve sales targets.

• Able to work on weekends and public holidays based on operational requirements.

Why Join Us?

• Comprehensive training and structured career development.

• Clear pathway to become a Store Manager.

• Competitive salary with attractive performance‑based incentives.

• Opportunities for career advancement within the organisation.

• Supportive and dynamic working environment.