Trading System Infrastructure Engineer – L2 Support

CFI Financial Group; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salaries and benefits

Work with industry professionals

Growth and development opportunities

Supportive and collaborative team

Job summary

CFI Financial Group is seeking a talented Trading System Infrastructure Engineer – L2 Support to join our team in Kuala Lumpur. You will provide L2 support for trading system infrastructure including MT5 and Trade Evolution, monitor servers, troubleshoot incidents, and coordinate with vendors and internal teams.

The role requires strong Linux/Windows server administration, networking knowledge, scripting skills, and experience with monitoring tools.

Qualifications

• Experience supporting trading platforms (MT5 preferred).
• Strong admin skills in Linux and Windows Server.
• Solid networking knowledge (TCP/IP, DNS, firewalls).
• Experience with monitoring tools and incident processes.
• Ability to perform root-cause analysis under pressure.

Responsibilities

• Provide L2 support for trading system infrastructure.
• Monitor trading servers, services, and connectivity for uptime.
• Troubleshoot platform, network, and application incidents (L1 escalations).Perform root-cause analyses and implement fixes.
• Maintain Linux and Windows server environments.
• Manage platform configurations, plugins, and integrations with Trading SysOps.
• Coordinate with vendors and internal teams for issue resolution.
• Assist deployment, patching, and maintenance windows.
• Document incidents and resolutions; participate in on-call rotations.

Skills

Root cause

Troubleshooting

Documentation

Communication

On-call support

Incident management

Real-time monitoring

Scripting

Tools

MT5

Trade Evolution

Linux

Windows Server

Networking fundamentals

Monitoring tools

Bash

PowerShell

Virtualization

Cloud platforms

Databases

MT5 Administrator certification

Job description

CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others.

CFI is hiring! Make your mark in the online trading industry.

Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!

Job Description

We are hiring a talented Trading System Infrastructure Engineer – L2 Support professional to join our team.

Responsibilities

• Provide L2 support for trading system infrastructure, including MT5 and Trade Evolution platforms.
• Monitor trading servers, services, and connectivity to ensure maximum uptime and optimal performance.
• Troubleshoot and resolve platform, network, and application-level incidents escalated from L1 support.
• Perform root-cause analysis on recurring issues and implement preventative measures.
• Administer and maintain Linux and Windows server environments supporting trading operations.
• Manage trading platform configurations, server-side settings, plugins, bridges, and integrations in coordination with the Trading SysOps function to ensure stable, secure, and performant trading operations.
• Coordinate with platform vendors (e.g., MetaQuotes, T4B) and internal teams for issue resolution and updates.
• Support deployment, patching, and maintenance activities, including scheduled and emergency changes.
• Document incidents, resolutions, and operational procedures.
• Participate in on-call rotation and provide support during critical trading hours and market events.

Requirements

• Proven experience supporting trading platforms, preferably MT5 and/or Trade Evolution.
• Strong administration skills in both Linux and Windows Server environments.
• Solid understanding of networking fundamentals (TCP/IP, DNS, firewalls, latency troubleshooting).
• Experience with monitoring tools and incident management processes.
• Ability to perform root-cause analysis and work under pressure in a real-time environment.
• Strong troubleshooting, documentation, and communication skills.
• Windows and Linux certifications preferred.
• Experience in a brokerage, fintech, or financial trading environment.
• Familiarity with trading server plugins, bridges, and liquidity connectivity.
• Knowledge of scripting (Bash, PowerShell) for automation and monitoring.
• Exposure to virtualization, cloud platforms, and database management
• MT5 Administrator certification (MetaQuotes) is a strong plus.

• We’re a fast-growing, multinational company
• Competitive salaries and benefits
• Work and learn with industry professions
• Supportive and collaborative environment
• Unlimited opportunities for growth and development