Trading and Settlements Manager

FNZ; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

FNZ is seeking a Settlements Manager to lead the Investments Operations team in Kuala Lumpur. You will manage settlements processes and the team across FNZ’s Australian platform clients, ensuring accuracy and timely delivery in a fast-paced, collaborative environment.

You will oversee escalation of settlement breaks, onboarding projects, regulatory and compliance requirements, and project delivery across platforms, with a strong emphasis on client service and process automation.

Qualifications

• Tertiary qualification (degree or equivalent).
• Minimum of five years back office operational experience.
• Experience with Australian financial market participants (brokers, custodians, platforms, regulatory bodies).
• Genuine interest in financial markets, investment operations, asset servicing or corporate actions.
• Strong MS Office skills, particularly Excel.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills; able to manage priorities and deadlines.
• Excellent written and verbal communication; ability to build relationships with stakeholders.
• Proactive mindset, problem-solving ability, and ability to work independently while contributing to a team.
• Ownership, accountability and professionalism with a customer-focused approach.
• Experience handling large data volumes with high accuracy in fast-paced settings.

Responsibilities

• Daily management of team BAU to meet SLA/KPI requirements and related reporting.
• Deliver tailored staff development plans with regular check-ins.
• Oversee compliance and regulatory requirements across FNZ obligations.
• Provide regular staff training on procedures and external factors.
• Maintain up-to-date team procedure documents with bi-annual reviews.
• Deliver team projects and handle testing for platform regression and functionality.
• Engage and manage new functionality and controls across readiness implementations.
• Deliver the team’s annual Scorecards and analytics.
• Collaborate with technology teams to support system enhancements and automation.
• Support the Australia core business across AU market time zones.

Skills

Attention to detail

Communication skills

Time management

Problem-solving

Ownership and accountability

Team player

Education

Tertiary qualification

Tools

Microsoft Excel

Job description

We're looking for a Settlements Manager to join our Investment Operations team in Kuala Lumpur. This is an excellent opportunity for someone with a passion for financial markets and strong attention to detail to manage the Settlements processes and team across FNZ’s various Australian based platform clients.

The role will also include responsibility for the escalation of settlement breaks, working on a number of projects that the team delivers with regards to on-boarding new clients, developing new automated functionality on the Platform, Market changes affecting workflows and Regulatory changes.

Working in a fast-paced, collaborative environment, you'll help ensure settlement activity is administered accurately and efficiently, while contributing to the delivery of exceptional service to our clients.

The Responsibilities Will Include

• Daily management of team BAU to ensure all aspects are delivered within SLA/KPI requirements, this also includes Control Account Exception Reporting, Client Deficit Reporting, Daily Team Checklist completion, Platform Issue Log Management, Email Inbox Management, Escalations to Head of Department.
• Deliver tailored staff development plans with regular check-ins.
• Management of team Compliance and Regulatory requirements to ensure FNZ meet these requirements as set out in the:
  • Investment Operations Risk Committee
  • GS-007 External Audit
  • Internal Monitoring Review
  • Internal Audit
  • FATCA or any other regulatory requirements
• Regular staff training encompassing internal procedures & external factors that determine how FNZ follow procedures.
• Ensuring the teams procedure documentation is up to date with regular (bi-annual) reviews to ensure accuracy.
• Deliver team projects as assigned by the Head of department or wider Operational Strategy Objectives.
• Delivery of testing requirements for all platform regression and functional testing requirements.
• Engagement and management of new functionality and associated controls across our readiness implementations.
• Delivery of the team’s annual Scorecards.
• Working closely with technology teams to support system enhancements and the ongoing automation of settlements processing.
• Supporting the Australia core business of FNZ across the AU market time zone.

What are we ideally looking for in a successful candidate:

• Tertiary Qualification
• Minimum of Five Years Back Office operational experience
• Experience with Australian financial market participants such as brokers, custodians, platforms and regulatory bodies.
• A genuine interest in financial markets, investment operations, asset servicing or corporate actions.
• Strong Microsoft Office skills, particularly Excel.
• Exceptional attention to detail and a commitment to delivering accurate, high-quality work.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills, with the ability to build relationships across a range of stakeholders.
• A proactive mindset, strong problem-solving skills and a willingness to learn and develop. The ability to work independently while contributing to a collaborative team environment.
• A strong sense of ownership, accountability and professionalism, with a positive, customer-focused approach.
• Experience working with large volumes of data and maintaining a high level of accuracy in a fast-paced environment.
• A team-first attitude and a willingness to support colleagues to achieve shared goals

What is in it for you?

• Be part of a highly successful, rapidly growing global business that is leading the delivery of financial services and partners with some of the world’s largest companies.
• Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority.
• Join our growing Kuala Lumpur based team, offering autonomy, pace, and the opportunity to make a real impact in a dynamic operational environment

For more information, please reach out to us on [e-mail]

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP).

Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.