APAC Reconciliations Analyst

fnz; Kuala Lumpur; Hybrid; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Annual leave

Volunteer leave

Sick days

Referral bonuses

Job summary

FNZ is hiring an APAC Reconciliations Analyst in Malaysia to ensure client investment and cash positions on FNZ platforms align with external provider records across Asia-Pacific. You will investigate exceptions, liaise with internal teams and external counterparties, and uphold data integrity in a fast-paced environment.

You will work across New Zealand, Australia, and Asia, applying analytical thinking and problem-solving to adverse records, while using AI-enabled tools to improve accuracy and

Qualifications

• Tertiary qualification with experience in financial operations preferred.
• Proficient in MSSQL, Visio, Excel, Word, and PowerPoint; ability to learn and apply new technologies.
• Ability to work effectively across multiple jurisdictions, including New Zealand, Australia, and Asia, while navigating varying regulatory and operational requirements.
• Strong analytical thinking, attention to detail, and capability to resolve financial market and IT system issues.
• Comfortable leveraging AI and emerging technologies to enhance productivity, streamline workflows, and support problem-solving.
• Highly developed written and oral communication skills; confident in engaging with internal and external stakeholders; effective team player.
• Proven ability to deliver projects, adapt to shifting priorities, and conduct research into project-related issues.
• Proactive, enthusiastic, and autonomous with a commitment to diversity, inclusion, and contributing to team success.

Responsibilities

• Investigate and resolve reconciliation exceptions across client investments and cash positions.
• Review reconciliation reports, identify discrepancies, and accurately classify exceptions.
• Own issues through to resolution, liaising with internal teams and external counterparties.
• Identify root causes and contribute to process improvements to ensure data integrity.
• Maintain thorough documentation and timely record keeping of reconciliations.
• Support cross-border coordination across APAC with New Zealand, Australia, and Asia.
• Assist in leveraging AI and automation to streamline workflows and productivity.
• Communicate clearly with stakeholders and contribute to project delivery and prioritization.

Skills

MSSQL

Visio

Excel

Word

PowerPoint

Analytical thinking

Attention to detail

Communication skills

Team player

Problem solving

Education

Finance/Operations degree

Tools

MSSQL

Visio

Job description

We are seeking dynamic, motivated, and driven individual to support the critical work within our Reconciliations team.

As an APAC Reconciliations Analyst, your primary responsibility is to ensure that clients' investment positions recorded on FNZ platforms accurately match the external positions held with providers across the Asia-Pacific region. This includes cash positions held with banking providers, as well as stock and investment holdings maintained by registries, term deposit issuers, and sub-custodians.

A key part of the role involves investigating and resolving reconciliation exceptions. You will review reconciliation reports, identify discrepancies, accurately classify exceptions, and take ownership of issues through to resolution. This requires strong attention to detail, problem-solving skills, and the ability to liaise with internal teams and external counterparties to ensure exceptions are resolved in a timely and controlled manner.

Working within a fast-paced operational environment, you will play an important role in maintaining the accuracy and integrity of client records, helping to safeguard the quality of service delivered to our clients and stakeholders across the region.

In addition to investigating and resolving exceptions, you will work closely with internal teams and external providers across the APAC region to identify root causes, ensure accurate record keeping, and maintain the integrity of client investment and cash positions. Strong attention to detail, analytical thinking, and a proactive approach to problem-solving will be key to your success in this role.

What are we ideally looking for in a successful candidate?

• Tertiary qualification with experience in financial operations preferred.
• Proficient in MSSQL, Visio, Excel, Word, and PowerPoint; ability to learn and apply new technologies.
• Ability to work effectively across multiple jurisdictions, including New Zealand, Australia, and Asia, while navigating varying regulatory and operational requirements.
• Strong analytical thinking, attention to detail, and capability to resolve financial market and IT system issues.
• Comfortable leveraging AI and emerging technologies to enhance productivity, streamline workflows, and support problem-solving.
• Highly developed written and oral communication skills; confident in engaging with internal and external stakeholders; effective team player.
• Proven ability to deliver projects, adapt to shifting priorities, and conduct research into project-related issues.
• Proactive, enthusiastic, and autonomous with a commitment to diversity, inclusion, and contributing to team success.

Why should you join us?

• Be part of a highly successful global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies.
• Be part of a growing team in Malaysia with the ability to have direct input and involvement in the processes towards the expected fast growth.
• Convenient office location in the city for commuters.
• A competitive salary and excellent benefits, including full comprehensive Health insurance, Life insurance, annual leaves, volunteer leave, sick days, referral bonuses, and more.
• A hybrid 3+2 model combining working from the office and from home.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world's leading financial institutions, with over US$2.5 trillion in assets on platform (AoP).

Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.