Trade Compliance Analyst

Copeland; Bayan Lepas; On-site; MYR 120,000 - 230,000; Full time

Job summary

Copeland Malaysia is seeking a skilled Customs and Trade Compliance Specialist to manage day-to-day LMW operations, coordinate with brokers, and ensure timely reporting in compliance with local and international regulations.

The role requires 5+ years in customs/trade compliance, English and Malay proficiency, and ERP experience (Oracle). Travel to partner sites may be required to align operations and drive continual improvements.

Qualifications

• Bachelor’s degree or above.
• 5+ years of experience in Customs and Trade Compliance.
• Mastery in English and local language.
• ERP experience with Oracle.
• Strong communication and multitasking.

Responsibilities

• Manage day-to-day LMW Customs operation with team, including GPB application, renewal and maintenance.
• Oversee facilitation of import/export shipments in line with trade regulations and coordinate with brokers for smooth declarations.
• Support special trade modes (hand carry, temporary import, ATA Carnet) ensuring compliance with all applicable regulations.
• Know key trade elements: product valuation, commercial invoices, incoterms, and local Customs requirements; advise internal stakeholders.
• Support export compliance and STA processing per STA Act, including order screening and release using automatic screening tools.
• Interact with local customs/MITI authorities and other agencies; handle audits when required.
• Broker management and KPI-driven improvement of broker performance.
• Resolve problems and drive central initiatives to improve processes and minimize risks.
• Develop and implement training to ensure compliance knowledge across teams and partners.
• Coach junior team members to maintain high performance.
• Willingness to travel and coordinate with partners across time zones.

Skills

Broker management

KPI monitoring

Communication

Multitasking

Analytical skills

Data analytics

Power BI

Education

Bachelor’s degree or above

Tools

Oracle ERP

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

In this Role, Your Responsibilities Will Be:

Manage day to day LMW Customs operation with team including GPB application, following up, Exemption list and License (LMW, VAA) renewal and maintenance, ensures timely customs reports submission.

Oversee the facilitation of import/export shipments in adherence to trade regulations. Independently coordinate with brokers to ensure efficient customer declaration operations.

Support special trade modes such as hand carry, temporary import, ATA Carnet and so on to ensure compliance with all applicable trade compliance regulations, including local trade regulations pertaining to import and export, anti-bribery regulations, as well as NI’s code of ethics policies

Knowledge of the key trade elements, such as product valuation, commercial invoice setups, incoterms, and local Customs requirements. Providing expertise to answer questions from internal collaborators, suppliers, customers, and others.

Support the export compliance and STA process based on the STA Act and other applicable regulations, include the order screening, hold review and release by using the automatic export screening tool

Manage the interaction with local customs/MITI authorities and other applicable governmental agencies and officials on behalf of NI Successfully, handle the external/internal audit once required

Who You Are:

Broker management, monitoring their execution based on pre-determined KPIs and drive improvements

Resolves challenging problems and drives central initiatives proactively to improve operational processes and minimize potential risks.

Build and implement training programs to ensure collaborators, customers, partners, and team members have the necessary compliance knowledge and regularly updated.

Coach junior team members to drive the high performance of team

For This Role, You Will Need:

Bachelor’s degree or above

5+years of experience in a Customs and Trade Compliance in electronic related industry.

Mastery in English and local language

Preferred Qualifications that Set You Apart:

Vast knowledge in Trade regulations including Customs Act 1967 regulations, Licensed Manufacturing Warehouse (LMW) & SST Act, STA Act and so on

Value added activity knowledge such as repair, service, calibration, subcontracting, IPC, RDC would be a preference.

Working experience of using ERP system such as Oracle system

Strong communication and multi-tasking skills

Good analysis and problem-solving skills

Willingness to travel and work with partners across time zone for operations alignment and drive improvement plan.

Strong knowledge of Microsoft Office skills (Adv Excel, PowerPoint, etc.).

Exposure to Data Analytics and Reporting tools (Power BI and Etc) will be an added advantage.