Tour Operations Coordinator (Junior to Senior)

Columbia Leisure

Kuala Lumpur

On-site

MYR 28,000 - 45,000

Full time

5 days ago

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Job summary

Jora Malaysia is seeking a Travel Coordinator in Kuala Lumpur to manage hotel bookings, negotiate rates, and confirm reservations for client itineraries. You will arrange restaurant bookings, purchase attraction or event tickets in advance, and coordinate tour guides while liaising with hotels, suppliers and operators to ensure seamless travel experiences.

Fresh graduates are welcome; training will be provided, and you will maintain records, prepare itineraries, and provide timely reports to the

Qualifications

Minimum SPM/STPM/Diploma or higher.
Fresh graduates welcome; training provided.
Strong organization and multitasking skills.
Team player, independent and able to work cross-function under tight timelines.
Good communication and interpersonal skills.
Proficient in English, Mandarin and Bahasa Melayu.
Possess high integrity and work ethics in handling confidential matters.
Good negotiation abilities.

Responsibilities

Handle hotel reservations, including negotiating rates and confirming bookings.
Arrange restaurant bookings according to itinerary requirements and client preferences.
Purchase and manage attraction or event tickets in advance to ensure availability.
Coordinate and assign tour guides for group and individual bookings.
Liaise with hotels, restaurants, suppliers and tour operators to ensure smooth operations.
Maintain accurate records of bookings, payments and service confirmations.
Assist in preparing itineraries and ensuring all arrangements meet client expectations.
Provide timely updates and reports to the management team.
To work on any ad hoc task/duties assigned by HOD