Test Manager

Gientech; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Jora Malaysia is seeking an experienced Software Test Manager to lead software quality assurance efforts in the BFSI domain. You will strategize and manage end-to-end test cycles, spanning functional and non-functional testing, ensuring robust quality across projects.

You will mentor the test team, establish testing scopes, coordinate with stakeholders, and drive best practices for Testing Centre-of-Excellence within a dynamic delivery environment in Kuala Lumpur.

Qualifications

• Ten+ years in software quality assurance in BFSI with at least five years in managing test teams.
• Hands-on automation or non-functional testing with mentoring of team members.
• Bachelor's Degree in Computer Science or equivalent; certifications preferred (PMP, ISTQB, etc.).
• Familiar with SDLC including Waterfall, Agile and DevOps.
• Strong problem-solving, stakeholder management and communication skills.
• Excellent leadership and presentation abilities; fluent in English.

Responsibilities

• Manage end-to-end cycles of software testing engagements of varying types and scopes.
• Establish test scope and strategies with comprehensive coverage.
• Coordinate with client-side stakeholders to align test design coverage and plan tests.
• Lead and train test team members, ensuring traceability and test design alignment.
• Report observations, triage defects, and drive closure throughout projects.
• Provide hands-on guidance in automation and non-functional testing frameworks.
• Support pre-sales activities and input for RFQ/RFP efforts.
• Collaborate with other test managers to implement Testing Centre-of-Excellence best practices.

Skills

Test Management

Automation Testing

Non-functional Testing

Leadership

Stakeholder Management

Education

Bachelor's Degree in Computer Science

ISTQB Certification

Tools

Selenium

JIRA

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking an experienced Software Test Manager who specializes in the provision of software quality assurance services in the BFSI (banking, finance, securities and insurance) domain. The role requires a strong foundation in the software testing practice, for both functional and non-functional testing, including strategizing and managing end-to-end test cycles.

Key responsibilities

• Manage end-to-end cycles of software testing engagements of varying types (Functional, Non-Functional, Automation, etc.) and scope, scale and complexity, and phases (Function Test, System Integration Test, System Acceptance Test, User Acceptance Test, etc.), from initial requirements clarifications, test design and test data development, test environment readiness review and preparation, test planning and scheduling, to execution, defects logging, triage facilitation, and reporting
• Establish test scope and strategies, and ensure comprehensiveness in test coverage
• Work with client-side stakeholders including Test Project Manager, Business Analyst and DevOps teams Leader to establish requirements baseline and key dependences, align test design coverage, and plan test schedule
• Manage, lead, guide and train test team members to devise overall test strategy, produce test design and traceability matrix aligned to the requirements baseline, and plan, prepare and execute test accordingly
• Report test observations, facilitate triage, and follow-up on defect till closure throughout the test project duration
• Provide hands-on technical guidance, mentorship, and direction to test team members in automation and/or non-functional testing, ensuring the team successfully designs, implements, and maintains robust automated and non-functional test frameworks
• Support service delivery manager on change request, obtaining work completion sign-off, address escalation, mitigate stoppers, and periodic management reporting
• Support service delivery manager on pre-sales activities to review Request for Quotation/Proposal (RFQ/RFP) and provide relevant input to achieve a high degree of accuracy on effort sizing for project delivery
• Work alongside other software test managers on the implementation of best practices for Testing Centre-of-Excellence (TCoE)

About you

• At least ten years of work experience in providing software quality assurance in the BFSI industry, holding respective roles in execution, design, and minimally five years in managing test team
• Demonstrated hands-on experience and deep subject matter expertise in automation testing or non-functional testing, with a proven ability to mentor and guide team members in these technical domains
• Bachelor's Degree with major in Computer Science or equivalent field
• Preferably certified in Test or Project Management (e.g. PMP, ISTQB, CSTM, etc.)
• Familiar with software development lifecycle (SDLC), including Waterfall, Agile, and DevOps
• Receptive and keenness in learning, meticulous, analytical, and competent in problem-solving, stakeholder, crisis and team management
• Good leadership, interpersonal communication and presentation skills
• Fluent in English language, including for both written and verbal communications