Test Manager

GienTech Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

GienTech Malaysia Sdn. Bhd. seeks an experienced Software Test Manager to lead quality assurance across BFSI projects, covering functional and non-functional testing, test strategy, and end-to-end cycles.

You will manage test teams, mentor engineers, design test plans and traceability, and collaborate with Test Project Managers, Business Analysts and DevOps to ensure delivery excellence. Strong leadership, fluent English, a Bachelor’s degree in Computer Science or equivalent, and relevant

Qualifications

• Minimum 10 years in software quality assurance within BFSI.
• At least 5 years in leading a test team.
• Bachelor's degree in Computer Science or equivalent; certifications preferred (PMP/ISTQB/CSTM).

Responsibilities

• Manage end-to-end software testing engagements (Functional, Non-Functional, Automation).
• Establish test scope, strategies and coverage.
• Coordinate with Test Project Manager, Business Analyst and DevOps leaders.
• Lead, mentor and train test team members; ensure traceability and robust test design.
• Report observations, triage defects and follow up to closure.
• Provide guidance on automation and non-functional testing frameworks.

Skills

Test management

Automation testing

Non-functional testing

Leadership

Stakeholder management

Education

Bachelor's Degree in Computer Science

PMP/ISTQB/CSTM certification preferred

Job description

We are seeking an experienced Software Test Manager who specializes in the provision of software quality assurance services in the BFSI (banking, finance, securities and insurance) domain. The role requires a strong foundation in the software testing practice, for both functional and non-functional testing, including strategizing and managing end-to-end test cycles.

Key responsibilities

Manage end-to-end cycles of software testing engagements of varying types (Functional, Non-Functional, Automation, etc.) and scope, scale and complexity, and phases (Function Test, System Integration Test, System Acceptance Test, User Acceptance Test, etc.), from initial requirements clarifications, test design and test data development, test environment readiness review and preparation, test planning and scheduling, to execution, defects logging, triage facilitation, and reporting

Establish test scope and strategies, and ensure comprehensiveness in test coverage

Work with client-side stakeholders including Test Project Manager, Business Analyst and DevOps teams Leader to establish requirements baseline and key dependences, align test design coverage, and plan test schedule

Manage, lead, guide and train test team members to devise overall test strategy, produce test design and traceability matrix aligned to the requirements baseline, and plan, prepare and execute test accordingly

Report test observations, facilitate triage, and follow‑up on defect till closure throughout the test project duration

Provide hands‑on technical guidance, mentorship, and direction to test team members in automation and/or non‑functional testing, ensuring the team successfully designs, implements, and maintains robust automated and non‑functional test frameworks

Support service delivery manager on change request, obtaining work completion sign‑off, address escalation, mitigate stoppers, and periodic management reporting

Support service delivery manager on pre‑sales activities to review Request for Quotation/Proposal (RFQ/RFP) and provide relevant input to achieve a high degree of accuracy on effort sizing for project delivery

Work alongside other software test managers on the implementation of best practices for Testing Centre‑of‑Excellence (TCoE)

About you

At least ten years of work experience in providing software quality assurance in the BFSI industry, holding respective roles in execution, design, and minimally five years in managing test team

Demonstrated hands‑on experience and deep subject matter expertise in automation testing or non‑functional testing, with a proven ability to mentor and guide team members in these technical domains

Bachelor's Degree with major in Computer Science or equivalent field

Preferably certified in Test or Project Management (e.g. PMP, ISTQB, CSTM, etc.)

Familiar with software development lifecycle (SDLC), including Waterfall, Agile, and DevOps

Receptive and keenness in learning, meticulous, analytical, and competent in problem‑solving, stakeholder, crisis and team management

Good leadership, interpersonal communication and presentation skills

Fluent in English language, including for both written and verbal communications

Able to travel for short business trips

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Test Manager?
• Which of the following types of qualifications do you have?

GienTech is an expert in intelligent digital transformation strategies and software solutions, specializing in the financial and other key industries.

Through R&D innovation and thought leadership, we harness intelligent technology to deliver premium product and services tailored to meet our clients’ business needs.

Our key offerings include IT solutions, consulting services, DevSecOps, full‑stack software development and quality assurance services across various industries. Aspiring to be our clients’ trusted partner, we bring together people, best practices and experience to deliver exceptional value throughout the intelligent digital transformation journey.

GienTech is an expert in intelligent digital transformation strategies and software solutions, specializing in the financial and other key industries.

Through R&D innovation and thought leadership, we harness intelligent technology to deliver premium product and services tailored to meet our clients’ business needs.

Our key offerings include IT solutions, consulting services, DevSecOps, full‑stack software development and quality assurance services across various industries. Aspiring to be our clients’ trusted partner, we bring together people, best practices and experience to deliver exceptional value throughout the intelligent digital transformation journey.

GienTech is an expert in intelligent digital transformation strategies and software solutions, specializing in the financial and other key industries.

Through R&D innovation and thought leadership, we harness intelligent technology to deliver premium product and services tailored to meet our clients’ business needs.

Our key offerings include IT solutions, consulting services, DevSecOps, full‑stack software development and quality assurance services across various industries. Aspiring to be our clients’ trusted partner, we bring together people, best practices and experience to deliver exceptional value throughout the intelligent digital transformation journey.