Test Infrastructure Platform Lead (MTest)

Whitecrow Research Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Whitecrow Research Sdn Bhd seeks a seasoned IT leader to oversee a team of ~20 across Environment Management, Support and Development. You will drive end-to-end test environment delivery, ensure secure, timely provisioning, and govern service delivery across multiple platforms and teams.

The role requires 8–12 years in IT, with at least 5 years in people management and experience leading 15–20+ resources in large enterprises.

Qualifications

• 8-12 years of overall IT experience.
• Minimum 5 years of people management experience.
• Proven experience managing teams of approximately 15-20+ resources.
• Experience leading both Development and Support/Operations teams.
• Experience managing environment services in a large enterprise environment.
• Hands-on leadership in people management, service delivery, governance, and stakeholder management.
• Strong experience in Test Environment Management, Environment Provisioning and Delivery, and Release Coordination.

Responsibilities

• Lead and manage a team of approximately 20 team members across Environment Management, Support, and Development functions.
• Drive team performance, engagement, capability development, and succession planning.
• Manage resource planning, workload allocation, and prioritization across multiple initiatives.
• Lead and oversee end-to-end test environment delivery and management activities.
• Ensure environments are delivered consistently, securely, and within agreed timelines.
• Drive environment planning, provisioning, configuration, maintenance, and operational readiness.
• Lead environment and operational support services and oversee incident, problem, and service request management processes.
• Act as the primary point of accountability for environment governance and service delivery.
• Coordinate activities across Development, Testing, Infrastructure, Security, Database, Middleware, and Business teams.
• Drive automation, process optimization, and operational excellence initiatives.

Skills

Team leadership

Environment management

Test environment management

Incident & problem management

Release coordination

Education

Bachelor's degree in IT/Computer Science

Tools

Windows Server

Linux Server

Oracle Database

SQL Server

Apache Web Server

JBoss EAP

Oracle WebLogic

SFTP Services

IBM MQ

Job description

Lead and manage a team of approximately 20 team members across Environment Management, Support, and Development functions. Drive end-to-end test environment delivery and management activities, ensuring environments are delivered consistently, securely, and within agreed timelines. Provide leadership and oversight across infrastructure platforms, database platforms, middleware platforms, integration and file transfer services, and network and connectivity management. Lead environment and operational support services, oversee incident, problem, and service request management processes, and act as the primary point of accountability for environment governance and service delivery.

Key responsibilities

Lead, mentor, and manage a team of approximately 20 team members across Environment Management, Support, and Development functions

Drive team performance, engagement, capability development, and succession planning

Manage resource planning, workload allocation, and prioritization across multiple initiatives

Lead and oversee end-to-end test environment delivery and management activities

Ensure environments are delivered consistently, securely, and within agreed timelines

Drive environment planning, provisioning, configuration, maintenance, and operational readiness

Lead environment and operational support services and oversee incident, problem, and service request management processes

Act as the primary point of accountability for environment governance and service delivery

Coordinate activities across Development, Testing, Infrastructure, Security, Database, Middleware, and Business teams

Drive automation, process optimization, and operational excellence initiatives

About you

8-12 years of overall IT experience

Minimum 5 years of people management experience

Proven experience managing teams of approximately 15-20+ resources

Experience leading both Development and Support/Operations teams

Experience managing environment services in a large enterprise environment

Hands‑on leadership experience in people management, team performance management, service delivery management, incident and problem management, operational governance, and stakeholder management

Strong experience in Test Environment Management, Environment Provisioning and Delivery, Environment Governance, Environment Scheduling and Allocation, Release and Deployment Coordination, and Test Data Management

Good understanding of Windows Server, Linux Server, Microsoft SQL Server, Oracle Database, Apache Web Server, JBoss EAP, Oracle WebLogic, SFTP Services, IBM MQ, and Network Connectivity, Firewall and DNS Coordination