Test Engineer – Playwright / Selenium + AI

Ad Astra Consultants; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Ad Astra Consultants is seeking a versatile Test Engineer to join our APAC Consumer Servicing Technology team. You will ensure quality and reliability of consumer-facing servicing systems across the Asia Pacific region, including digital self-service platforms, CRM, contact centre solutions, and conversational AI.

You will work across manual and automated testing, own your work, and context-switch across platforms and teams to deliver quality outcomes under minimal supervision.

Qualifications

• Minimum 5 years of experience in a software testing or QA role.
• Hands-on experience in both manual and automated testing.
• Experience with at least one automation framework or tool (e.g. Selenium, Playwright, Cypress, Appium, RestAssured, or equivalent).
• Familiarity with API testing tools such as Postman or SoapUI.
• Experience working in Agile or Scrum delivery environments.
• Ability to work independently across different systems and projects with minimal supervision.
• Strong attention to detail with good analytical and problem-solving skills.
• Proficiency in defect tracking and test management tools (e.g. Jira, Zephyr, TestRail, or equivalent).

Responsibilities

• Design, write, and execute test plans, test cases, and test scripts based on requirements and user stories.
• Perform functional, regression, integration, system, and end-to-end testing across consumer servicing systems.
• Conduct exploratory testing to uncover edge cases beyond scripted coverage.
• Validate UI/UX across web and mobile interfaces of consumer-facing platforms.
• Support user acceptance testing (UAT) with stakeholders and track defect resolution.
• Develop, maintain, and extend automated test scripts and frameworks for regression and smoke testing.
• Identify test cases suitable for automation and integrate automated tests into CI/CD pipelines.
• Monitor and analyse automated test results and maintain test suite stability.
• Maintain up-to-date automation frameworks as systems evolve.
• Work independently across multiple systems and projects; collaborate with analysts, developers, and managers.
• Participate in Agile ceremonies and contribute to test environment setup and data management.

Skills

Manual testing

Automation testing

Test planning

Agile/Scrum

Defect tracking

CI/CD

Tools

Selenium

Playwright

Cypress

Appium

RestAssured

Postman

SoapUI

Jira

Zephyr

TestRail

Job description

About the Role

We are looking for a versatile and self-driven Test Engineer to join our APAC Consumer Servicing Technology team. In this role, you will be responsible for ensuring the quality and reliability of consumer-facing servicing systems across the Asia Pacific region, covering a portfolio that includes digital self-service platforms, CRM systems, contact centre solutions, and conversational AI capabilities. You will be expected to work across both manual and automated testing disciplines, adapting to the needs of whichever system or project you are assigned to. A strong sense of ownership, the ability to work independently, and the flexibility to context-switch across different platforms and teams are essential to succeed in this role.

Key Responsibilities

Manual Testing

• Design, write, and execute comprehensive test plans, test cases, and test scripts based on business requirements and user stories
• Perform functional, regression, integration, system, and end-to-end testing across assigned consumer servicing systems
• Conduct exploratory testing to uncover edge cases and issues beyond scripted test coverage
• Validate UI/UX behaviour across web and mobile interfaces of consumer-facing platforms
• Support user acceptance testing (UAT) by coordinating with business stakeholders and tracking defect resolution
• Document and report defects clearly in defect tracking tools, working with developers to reproduce and resolve issues Automation Testing

Automation Testing

• Develop, maintain, and extend automated test scripts and frameworks for regression and smoke testing
• Identify and prioritise test cases suitable for automation to improve test coverage and efficiency
• Integrate automated tests into CI/CD pipelines to support continuous delivery practices
• Monitor and analyse automated test results, investigating failures and maintaining test suite stability
• Keep automation frameworks and test libraries up to date as systems evolve

Cross-System & Collaboration

• Work independently across multiple systems and projects as assigned, with the ability to quickly onboard to new platforms
• Collaborate with business analysts, developers, and project managers to understand requirements and define test scope
• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Contribute to test environment setup, test data management, and release readiness assessments
• Share knowledge and testing best practices with the wider team

Quality & Governance

• Maintain accurate and up-to-date test documentation throughout the project lifecycle
• Track and report test execution progress, coverage metrics, and quality status to project stakeholders
• Ensure testing activities align with quality standards, governance requirements, and compliance obligations
• Contribute to post-release reviews and identify areas for continuous quality improvement

Requirements

Must Have

• Minimum 5 years of experience in a software testing or QA role
• Solid hands-on experience in both manual and automated testing
• Proficiency in writing test plans, test cases, and defect reports
• Experience with at least one automation framework or tool (e.g. Selenium, Playwright, Cypress, Appium, RestAssured, or equivalent)
• Familiarity with API testing tools such as Postman or SoapUI
• Experience working in Agile or Scrum delivery environments
• Ability to work independently across different systems and projects with minimal supervision
• Strong attention to detail with good analytical and problem-solving skills
• Proficiency in defect tracking and test management tools (e.g. Jira, Zephyr, TestRail, or equivalent)

Preferred

• Financial services industry experience — banking or insurance sector an advantage
• Experience testing consumer-facing platforms such as digital servicing portals, CRM systems, or contact centre solutions
• Familiarity with CI/CD pipelines and DevOps practices (e.g. Jenkins, Azure DevOps, GitHub Actions)
• Experience with performance or load testing tools (e.g. JMeter, k6, or equivalent)
• Relevant certification: ISTQB Foundation or Advanced, or equivalent