Territory Manager, Retail Solutions, Southeast Asia

Johnson Controls; Petaling Jaya; On-site; MYR 600,000 - 1,000,000; Full time

Job summary

Johnson Controls is seeking a Regional General Manager for ASEAN with end-to-end accountability for growth, execution, profitability, and market reputation across ASEAN markets. You will translate regional priorities into clear country strategies and deliver results across sales, operations, finance, and service execution.

You will own the full P&L, build predictable performance, and lead a high-performing team capable of scaling the business, deepening customer relationships, and managing risk

Qualifications

• Bachelor's degree in business, engineering, finance or related field.
• Significant leadership experience with direct accountability for commercial and operational results.
• Proven experience owning a full P&L and driving profitable growth.
• Strong background in aligning sales, operations, and finance to deliver predictable execution.
• Experience managing business risk and multi-country teams.
• Excellent communication and stakeholder management in a matrixed organization.
• Fluent business English; ASEAN language capability is an advantage if relevant to the market.

Responsibilities

• Own the full P&L and deliver orders, revenue, margin, and cost targets.
• Translate regional priorities into country strategies and ensure alignment across sales, operations, finance and service.
• Oversee project delivery, service operations, and supply chain efficiency with KPI management.
• Develop and coach teams across multiple countries and build leadership capability.
• Represent the company with external stakeholders, industry forums, and government bodies.

Skills

Leadership

P&L management

Strategic planning

Cross-functional leadership

Stakeholder management

Communication

Fluent English

Education

Bachelor's degree in business, engineering, or finance

MBA (preferred)

Job description

Who we are:

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do:

Johnson Controls is a global leader helping customers create smarter, healthier, and more sustainable buildings. In this role, you will lead the regional business with end-to-end accountability for growth, execution, profitability, and market reputation across ASEAN markets. As Regional General Manager, you will translate regional priorities into a clear country strategy and deliver results across sales, operations, finance, and service execution. You will own the full P&L, build predictable performance, and lead a high-performing team that can scale the business, deepen customer relationships, and manage risk with discipline. Develop and execute country and regional strategies aligned with global corporate objectives. Identify growth opportunities in ASEAN markets, expand market penetration, and adjust the business portfolio to strengthen performance. Own the full country P&L, build financial predictability, and deliver orders, revenue, margin, and cost optimization targets. Align sales, operations, and finance to ensure profitable execution, accurate forecasting, and strong cash and working capital discipline. Oversee project delivery, service operations, and supply chain efficiency with clear KPI management for safety, quality, delivery, and cost. Drive pipeline quality, conversion discipline, backlog visibility, and field productivity across lines of business. Expand the customer base and strengthen relationships with key clients, partners, owners, contractors, consultants, and strategic accounts. Lead people development across multiple countries, including coaching, succession planning, and building leadership capability. Represent the company with external stakeholders, industry forums, government bodies, and headquarters leadership. Ensure compliance with legal, regulatory, ethical, and company standards while proactively managing operational and financial risk.

How you will do it:

Own outcomes with accountability, safety, and integrity by setting clear priorities, monitoring performance closely, and addressing issues before they affect customers or results. Stay close to the work and focus on what matters by visiting customers and operations regularly, removing obstacles for teams, and making timely trade‑off decisions across LOBs to maximize returns. Improve every day through candor and problem‑solving by using performance reviews, root‑cause analysis, and practical action plans to raise productivity, margin, and delivery reliability. Win as one team by aligning sales, service, finance, and operations around shared targets, trusting local expertise, and bringing diverse perspectives into key decisions. Run a disciplined business cadence with clear targets, forecast reviews, and transparent reporting on orders, revenue, margin, cash, inventory, and project delivery. Build predictable pipeline and conversion performance, then use that visibility to plan capacity, resources, and investment decisions. Balance growth and control by scaling successful opportunities while maintaining compliance, customer satisfaction, and operational resilience.

What we look for:

• Bachelor's degree in business, engineering, finance, or a related field.
• Significant leadership experience in a country, regional, or multi‑business environment with direct accountability for commercial and operational results.
• Proven experience owning a full P&L and driving profitable growth through revenue, margin, and cost discipline.
• Strong background in aligning sales, operations, and finance to deliver predictable execution.
• Demonstrated ability to lead teams across multiple functions, develop talent, and build succession pipelines.
• Experience managing business risk, including on‑time service delivery, project execution, revenue collection, cash, and inventory.
• Ability to work with senior internal and external stakeholders, including customers, partners, regulators, and headquarters teams.
• Excellent communication, stakeholder management, and decision‑making skills in a matrixed organization.
• Fluent business English; additional ASEAN language capability is an advantage if relevant to the market.

Preferred:

• Experience leading businesses in building technologies, fire protection, life safety, HVAC, or related technical solutions.
• Exposure to ASEAN markets or other multi‑country environments.
• MBA or equivalent advanced business qualification.
• Experience in global matrix organizations and cross‑border operating models.

Why Join Us:

• Lead a market‑facing business with visible impact on customers, colleagues, and performance across the region.
• Work with a global organization that values safety, collaboration, and practical execution.
• Help shape growth, capability building, and succession planning for a high‑performing local team.
• Be part of a company committed to the Zero Harm safety policy and continuous improvement.
• Contribute to a business that connects strategy with real operational outcomes.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.