Telesales Executive

Primechem Malaysia Sdn Bhd; Selangor; On-site; MYR 33,000 - 56,000; Full time

Job summary

Primechem Malaysia Sdn Bhd seeks a Junior Executive to coordinate sales-related activities, service existing accounts, and build new relationships by researching the market and products. You will handle inquiries, resolve complaints with QA teams, prepare quotations, and support project activities across departments.

Proficiency in MS Office and strong language skills in English, Malay, and Mandarin are required.

Qualifications

• Diploma/Degree in Business Administration / Mass Communication or equivalent.
• Junior Executive specializes in customer relations/services with at least 2 years of experience in a manufacturing background.
• Good personality, organized and a team player and go-between the sales and inter- departments.
• Experienced candidate in chemical industries is an advantage.
• Meticulous and service-oriented with prioritizing multiple tasks in support to the project and demands.
• Language: English, Bahasa Melayu and Mandarin.
• Proficient in Microsoft Office skills: MS Word, Excel and PPT. Possess own transportation.

Responsibilities

• Coordinate for sales-related activities and foster client relationships by researching the market and products.
• Service existing accounts, obtain orders and establish new accounts by planning and organizing daily work to call on existing or potential outlets.
• Follow up on customer inquiries via email/call for the company’s products.
• Resolve customer complaints by investigating problems, developing solutions, and making recommendations to HOD or Management.
• Coordinate with customer service and sales team for marketing activity preparations and participate in project support activities.
• Prepare sales quotations and monthly sales reports; liaise with logistics for shipment status.
• Follow up with customers on after-sales feedback and product quality feedback.
• Payment collection and follow up.
• Any other duties assigned by management.

Skills

Client relationship

Communication

Teamwork

Organizational skills

Education

Diploma/Degree in Business Administration or Mass Communication

Tools

MS Word

Excel

PowerPoint

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Coordinate for sales‑related activities and foster client relationships by researching the market and products.

Responsible for selling a variety of chemicals (solvent products, lubricants, and addictive) used in different industries and applicable to analytical, coating, pharmaceutical, life science, and bioanalytical research.

Service existing a/c, obtain orders and establish new a/c by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade opportunities.

Follow up on customer inquiries via email/call for the company’s products.

Resolve customer complaints by investigating & identifying problems, developing solutions, preparing reports, and making recommendations to HOD or Management. Act as an extension of the sales force to handle the chemical sales activities. Working with customer service/QA QC team for a pre‑shipment sample and follow up with customer for approval status.

Coordinate with customer service and sales team for marketing activity preparations. Engage and participate in project support activities including sales discussion, marketing reports, market analysis, presentation, etc

Prepare sales quotations and monthly sales reports. Liaise with the logistics department for shipment status.

Follow up with customers on after‑sales feedback and product quality feedback on company products.

Payment collection and follow up

Any other duties assigned by the management.

Requirement

Diploma/Degree in Business Administration / Mass Communication or equivalent.

Junior Executive specializes in customer relations/services with at least 2 years of experience in amanufacturing background.

Good personality, organized and a team player and go-between the sales and inter- departments.

Experienced candidate in chemical industries is an advantage.

Meticulous and service-oriented with prioritizing multiple tasks in support to the project and demands.

Language: English, Bahasa Melayu and Mandarin.

Proficient in Microsoft Office skills: MS Word, Excel and PPT. Possess own transportation.