Telemarketing Intern (Sales, Cold Calling)

Littlelives-Inc-Pte-Ltd; Kuala Lumpur; Hybrid; MYR 36,000 - 58,000; Part time

Benefits offered by this job

Annual leave

Birthday leave

Social insurance

Private health insurance

Performance bonus

Hybrid/Remote work

MacBook provided

Job summary

LittleLives is seeking a results-driven outbound sales coordinator in Kuala Lumpur to clear a backlog of leads across Malaysia and Indonesia and set qualified presentations for the sales team. You will run high-volume outbound calls, introduce LittleLives, and coordinate product demonstrations with the sales executives.

This fixed-term engagement aims to support a launch into new segments, with potential extension based on needs.

Qualifications

• Prior experience in telemarketing, telesales, or B2B cold calling preferred
• Comfortable making high-volume outbound calls daily
• Good spoken English and Bahasa Malaysia required; Bahasa Indonesia a plus given Indonesia coverage
• Basic CRM familiarity (training will be provided if needed)
• Confident phone manner, resilient to rejection, organized with follow-ups
• Available for the full contract period, with flexibility to extend if the role continues

Responsibilities

• Make outbound cold calls to a defined list of prospects in Malaysia and Indonesia (Singapore to follow), prioritizing backlog and new-segment leads
• Introduce LittleLives and gauge basic interest and fit
• Schedule and coordinate product presentation appointments for the sales team
• Maintain accurate call logs and appointment records in the CRM
• Follow up on non-responsive contacts to maximize connect rates
• Hand off qualified, scheduled appointments to the relevant sales executive with basic context

Skills

Telemarketing

Telesales

B2B cold calling

Outbound calls

Fluent English

Bahasa Malaysia

CRM familiarity

Tools

CRM software

Job description

LittleLives is a school management platform that helps schools run their daily operations and connect with parents. We serve preschools and childcare centers across Singapore, Malaysia and Indonesia, and are expanding into enrichment, tuition, after-school and K12.

About the Position

Location: Kuala Lumpur Department: Sales & Marketing

Contract Duration: 3 months (fixed-term, project-based), with potential to extend for a further 3 months

We're launching into new segments (enrichment, tuition, after-school, K12) and have a backlog of prospects that need to be worked through. We're looking for someone to run outbound calls, clear this backlog, and book qualified presentation slots for the sales team — so our sales executives can stay focused on running presentations and closing, rather than on initial outreach. This is a focused engagement tied to this launch push, with room to extend depending on ongoing need.

What You Will Be Doing

• Make outbound cold calls to a defined list of prospects in Malaysia and Indonesia (Singapore to follow), prioritizing backlog and new-segment leads
• Introduce LittleLives and gauge basic interest and fit
• Schedule and coordinate product presentation appointments for the sales team
• Maintain accurate call logs and appointment records in the CRM
• Follow up on non-responsive contacts to maximize connect rates
• Hand off qualified, scheduled appointments to the relevant sales executive with basic context

What We Are Looking For

• Prior experience in telemarketing, telesales, or B2B cold calling preferred
• Comfortable making high-volume outbound calls daily
• Good spoken English and Bahasa Malaysia required; Bahasa Indonesia a plus given Indonesia coverage
• Basic CRM familiarity (training will be provided if needed)
• Confident phone manner, resilient to rejection, organized with follow-ups
• Available for the full contract period, with flexibility to extend if the role continues

What We Offer

• Competitive Salary (Base salary plus uncapped commission)
• 15 days of annual leave and 1 birthday leave per year
• Social insurance and private health insurance
• Yearly performance bonus
• Flexible working mode (hybrid/remote)
• Work equipment with MacBook provided

Hiring Process

• HR Introduction Call
• Interview
• Reference and Offer