Telecom BSS Delivery Lead

FIT PIONEER RESOURCES SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

FIT PIONEER RESOURCES SDN. BHD. is seeking an experienced BSS Project Manager / Delivery Project Manager (Telecommunications) to oversee end-to-end telecom BSS projects, ensuring successful delivery, quality governance, and stakeholder coordination.

The role requires strong experience in Telecom BSS platforms, software delivery, testing management, defect lifecycle management, and project governance, with collaboration across business users, technical teams, vendors, and customers.

Qualifications

• Bachelor's degree in IT, CS, Engineering, or related field.
• Minimum 8 years of experience in telecommunications IT / BSS delivery / software implementation projects.
• Proven experience managing BSS platforms and telecom systems.
• Strong understanding of BSS applications, Mediation, OCS, Offline Charging, Policy Control, Subscriber Provisioning, SIT and UAT.
• Experience managing software delivery, testing, and defect governance.
• Strong stakeholder management and communication skills.

Responsibilities

• Manage end-to-end delivery of Telecom BSS projects, including planning, execution, monitoring, and delivery governance.
• Lead project activities covering requirement analysis, system integration testing (SIT), user acceptance testing (UAT), defect management, release readiness, and production deployment.
• Manage defect lifecycle activities including defect logging and tracking, severity classification, issue prioritisation, RCA, fix verification and closure.
• Coordinate with cross-functional teams including development, testing, architecture, DevOps, and customer stakeholders.
• Prepare project status reports, defect dashboards, risk updates, and management reporting.
• Support project governance meetings, stakeholder communication, and escalation management.
• Ensure project milestones, quality objectives, and delivery timelines are achieved.
• Drive continuous improvement in project processes, testing frameworks, and delivery practices.

Skills

Telecom BSS

Project management

Stakeholder management

Testing management

JIRA/ALM Octane

SIT/UAT

Education

Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field

Tools

JIRA

ALM Octane

Job description

FIT PIONEER RESOURCES SDN. BHD. is seeking an experienced BSS Project Manager / Delivery Project Manager (Telecommunications) to oversee end-to-end telecom BSS projects, ensuring successful delivery, quality governance, and stakeholder coordination.

The role requires strong experience in Telecom BSS platforms, software delivery, testing management, defect lifecycle management, and project governance, with collaboration across business users, technical teams, vendors, and customers.