Technician, System & Administration

Gas Malaysia Distribution Sdn Bhd; Shah Alam; On-site; MYR 36,000 - 72,000; Full time

Job summary

Gas Malaysia Distribution Sdn Bhd invites applications for a Technician, System and Administration to support operation, administration, monitoring, and maintenance of GDM systems. You will assist engineers, monitor critical platforms, and help ensure data integrity and security across AMR, SCADA, MDM, and related systems.

Diploma holders with 2+ years in server/network support are preferred. Responsibilities include implementation, integration, documentation, and user access control for secure,

Qualifications

• Diploma in Computer Science, Programming, Information Technology, or related technical discipline.
• Minimum 2 years' experience in server, network, system support, or technical operations.
• Server operating systems (Windows Server, Linux-based OS).
• Basic network configuration, IP addressing, and troubleshooting.
• Database operations (preferably Microsoft SQL).
• Familiarity with SCADA, AMR, gas management or industrial systems is an advantage.
• CCST, SCADA-related training, or relevant technical certifications (advantage).

Responsibilities

• Assist in ensuring all GDM-handled systems operate reliably via daily system health checks and uptime monitoring.
• Perform active monitoring of AMR, SCADA, MDM, GMS, and related systems.
• Identify root causes of downtime, perform first-level troubleshooting, raise tickets, and coordinate follow-ups.
• Assist in installation, configuration, and commissioning of servers, network equipment, and related hardware at various locations.
• Support system integration and connectivity between platforms to enable automation and data flow.
• Document system changes and maintain accurate configuration records and logs.
• Provide user administration support including account creation, password resets, and access control.

Skills

System monitoring

Troubleshooting

Network administration

Server administration

Education

Diploma in Computer Science/IT related field

Tools

Windows Server

Linux-based OS

SQL Server / database ops

SCADA/AMR/CMMS systems

Job description

The Technician, System and Administration is responsible for supporting the operation, administration, monitoring, and maintenance of GDM-managed systems and supporting infrastructure. The role focuses on ensuring system availability, data integrity, security compliance, and seamless integration between operational systems such as AMR, MDM, GMS, SCADA, CMMS, and other digital platforms. The Technician shall assist Engineers and Executives in proactive system monitoring, first-level troubleshooting, server and network administration, and coordination with contractors and internal stakeholders to support GDM's digitalisation, automation, and system scalability initiatives.

Key responsibilities

Assist Executive/Engineer in ensuring all GDM-handled systems operate reliably by performing daily system health checks, monitoring downtime, and supporting data availability on hourly and monthly bases.

Perform active monitoring of AMR, SCADA, MDM, GMS, and related systems.

Identify root causes of system or site downtime, execute first-level troubleshooting, raise tickets with relevant service providers, and coordinate follow-ups with internal OM branches and contractors to ensure timely resolution.

Assist in the installation, configuration, and commissioning of servers, network equipment, modems, firewalls, and related hardware at HQ, DRC, or site locations.

Support system integration activities and ensure connectivity between systems is properly configured and tested.

Support integration between multiple platforms (e.g. AMR, MDM, CMMS, GFID, BI, etc) to enable automation and seamless data flow.

Perform routine checks on integration points and ensure system changes are documented and communicated.

Assist in performing operating system updates, firmware upgrades, security patching, and certificate or license validity checks to maintain system performance and minimize security vulnerabilities.

Provide system administration support including user creation, role assignment, password resets, and access control in accordance with approved user matrices and security policies.

Maintain accurate system documentation, configuration records, troubleshooting logs, and monitoring reports to ensure traceability, audit readiness, and knowledge continuity.

Qualifications

Diploma in Computer Science, Programming, Information Technology, or related technical discipline.

Minimum 2 years' experience in server, network, system support, or technical operations.

Server operating systems (Windows Server, Linux-based OS).

Basic network configuration, IP addressing, and troubleshooting.

Database operations (preferably Microsoft SQL).

Familiarity with SCADA, AMR, gas management or industrial systems is an advantage.

CCST, SCADA-related training, or relevant technical certifications (advantage).

At Gas Malaysia, we are in the business of powering homes and businesses with innovative energy solutions that are cost-efficient and environmentally friendly.

We aim to make life easier for the people of Malaysia. By offering a variety of energy solutions, from cooking your favourite dishes to supplying your factory with an efficient and clean source of energy.

Presently, Gas Malaysia provides clean, efficient and uninterrupted supply of Natural Gas and Liquefied Petroleum Gas to homes, commercial businesses and industries. Our energy solutions include new power generation techniques such as cogeneration and distributed generation.

As we continue to expand, we are committed to delivering more innovative solutions to improve the lifestyle of Malaysian homes and profitability of businesses.

OUR BUSINESS

As we move into our 29th year of operations, we at Gas Malaysia continuously aim to stay ahead of the energy solutions industry.

While generating revenue is a prime concern for any corporation, we believe that there is more to business than just sales and products. We hope that our provision of total energy solutions will benefit the nation in terms of enhanced living standards and profitability.

Innovative Energy Solutions for The Future

At Gas Malaysia, we are constantly exploring new cost-effective measures to provide the cleanest, safest, cost effective and reliable energy solutions for homes and businesses.

Our plans include the introduction of distributed generation, which will allow customers to produce their own electricity with gas driven co-generation facilities within their premises.

At Gas Malaysia, we are in the business of powering homes and businesses with innovative energy solutions that are cost-efficient and environmentally friendly.

We aim to make life easier for the people of Malaysia. By offering a variety of energy solutions, from cooking your favourite dishes to supplying your factory with an efficient and clean source of energy.

Presently, Gas Malaysia provides clean, efficient and uninterrupted supply of Natural Gas and Liquefied Petroleum Gas to homes, commercial businesses and industries. Our energy solutions include new power generation techniques such as cogeneration and distributed generation.

As we continue to expand, we are committed to delivering more innovative solutions to improve the lifestyle of Malaysian homes and profitability of businesses.

OUR BUSINESS

As we move into our 29th year of operations, we at Gas Malaysia continuously aim to stay ahead of the energy solutions industry.

While generating revenue is a prime concern for any corporation, we believe that there is more to business than just sales and products. We hope that our provision of total energy solutions will benefit the nation in terms of enhanced living standards and profitability.

Innovative Energy Solutions for The Future

At Gas Malaysia, we are constantly exploring new cost-effective measures to provide the cleanest, safest, cost effective and reliable energy solutions for homes and businesses.

Our plans include the introduction of distributed generation, which will allow customers to produce their own electricity with gas driven co-generation facilities within their premises.

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