Technician (Preventive Maintenance) – Intern / Contract

PACIFIC ONE GLOBAL SDN. BHD.; Shah Alam; On-site; MYR 11,000 - 18,000; Full time

Benefits offered by this job

Monthly allowance

Transport claims

Overtime pay

Hands-on mentoring

Job summary

PACIFIC ONE GLOBAL SDN. BHD. is seeking a hands-on Technician to support our Technical Support Specialist in preventive maintenance and servicing under customer contracts.

You will work at client sites, assisting with IT and AV setups and learning troubleshooting from experienced technicians. This internship/contract role is ideal for students, fresh graduates, or technicians seeking a contract-based position, with on-site work at Hicom Glenmarie and client sites in Shah Alam.

Qualifications

• Certificate / Diploma / Degree in Information Technology, Computer Science, Electronics, Multimedia or a related field (final-year students may apply for the internship).
• Basic knowledge of computer hardware, operating systems (Windows) and networking (LAN, Wi-Fi, IP basics).
• Interest in audio visual equipment and meeting room technology.
• Willing to travel to client sites and do hands‑on work, including lifting and cabling.
• Holds a valid driving licence and has own transport (preferred) [adjust if not required].
• Prior experience is not required for the intern position. Relevant experience is an advantage for the contract position.

Responsibilities

• Assist in scheduled preventive maintenance of IT equipment such as PCs, laptops, printers, network devices and peripherals at client sites.
• Support the maintenance, setup and testing of audio visual systems, including projectors, displays, video conferencing equipment, microphones, speakers and meeting room systems.
• Help diagnose faults, replace hardware components and carry out basic software and driver troubleshooting.
• Assist with on-site installation, cabling, configuration and testing of IT and smart office / AV solutions.
• Provide basic user support and short hands-on briefings to client staff on proper use of equipment.

Skills

Basic IT knowledge

LAN/Wi-Fi/IP basics

Willingness to learn

Education

IT/CS/Electronics/Multimedia qualification

Tools

HDMI termination

LAN cabling

Video conferencing knowledge

Job description

About the role

We are looking for a hands-on Technician to support our Technical Support Specialist in delivering preventive maintenance and servicing under our customer contracts. You will help keep our clients' IT equipment and audio visual systems running reliably, working alongside experienced technicians and learning real-world troubleshooting at client sites. This is a good starting point for students and fresh graduates, and for experienced technicians looking for a contract-based role.

Your responsibilities

• Assist in scheduled preventive maintenance of IT equipment such as PCs, laptops, printers, network devices and peripherals at client sites.
• Support the maintenance, setup and testing of audio visual systems, including projectors, displays, video conferencing equipment, microphones, speakers and meeting room systems.
• Help diagnose faults, replace hardware components and carry out basic software and driver troubleshooting.
• Assist with on-site installation, cabling, configuration and testing of IT and smart office / AV solutions.
• Provide basic user support and short hands-on briefings to client staff on proper use of equipment.
• Prepare tools, spare parts and equipment before each job, and keep them in order afterwards.
• Complete job sheets, service reports and maintenance checklists accurately and on time.
• Follow workplace safety practices, and handle equipment and cabling safely at all times.

Requirements

• Certificate / Diploma / Degree in Information Technology, Computer Science, Electronics, Multimedia or a related field (final-year students may apply for the internship).
• Basic knowledge of computer hardware, operating systems (Windows) and networking (LAN, Wi-Fi, IP basics).
• Interest in audio visual equipment and meeting room technology.
• Willing to travel to client sites and do hands‑on work, including lifting and cabling.
• Holds a valid driving licence and has own transport (preferred) [adjust if not required].
• Tidy, punctual, communicates politely with clients, and willing to learn.
• Prior experience is not required for the intern position. Relevant experience is an advantage for the contract position.

Good to have

• Experience with IT helpdesk, field service, or AV / meeting room installations.
• Familiarity with video conferencing platforms (Zoom, Teams, Google Meet) and common AV brands.
• Basic cable termination skills (HDMI, LAN, audio cabling).
• Knowledge of printers, CCTV or smart office devices.

What we offer

• Monthly allowance (intern) / monthly salary (contract)
• Transport / travel claims, meal allowance, overtime pay or other benefits for outstation job
• Hands‑on training and mentoring from our technical team.
• Internship duration: 6 months / Contract duration: 6 months, with possibility of extension or permanent placement based on performance

Work location

Hicom Glenmarie, Shah Alam, Selangor and client sites

Working hours

Mon–Fri, 8am–5pm (flexible start 7:30am–9:00am, 8 hours per day)