Technician Johor

SNATCH PARK BIZSOLUTIONS SDN. BHD.; Johor Bahru; On-site; MYR 36,000 - 48,000; Full time

Job summary

Snatch-P is seeking a Maintenance Technician to install, configure and maintain cashless parking payment systems across sites in Johor Bahru. You will troubleshoot hardware and software, perform routine site visits, and support operators with technical issues to minimize downtime.

Ideal candidates have 2+ years in similar technical roles, with an Electrical/IT diploma, and are comfortable outdoors and traveling to multiple sites.

Qualifications

• Minimum technical certifications or diplomas in Electrical Engineering, IT, or a related field is a plus.
• At least 2 years of experience in technical operations, preferably in parking management systems or electronic systems.
• Must be physically fit for hands-on maintenance and able to work outdoors and in challenging environments.

Responsibilities

• Install, configure and maintain cashless parking payment systems (hardware & software).
• Troubleshoot and repair system components to minimize downtime.
• Conduct on-site visits to monitor system functionality and perform preventive maintenance.
• Provide timely customer support and technical guidance to operators.

Skills

Electronics

Hardware install

Cashless payments

Diagnostics

Communication

Education

Electrical/IT diploma

Job description

As a Maintenance Technician, you will play a crucial role in the smooth operation, maintenance, and troubleshooting of our parking payment systems, ensuring excellent service delivery to our customers.

Key Responsibilities:

System Installation & Maintenance: Install, configure, and maintain cashless parking payment systems, including hardware, software, and related infrastructure.

Troubleshooting & Repairs: Quickly identify and resolve technical issues related to payment systems, sensors, and other system components to minimize downtime.

On-Site Support: Perform routine site visits to monitor system functionality, check for wear and tear, and ensure everything is working optimally.

Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.

System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.

Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.

Reporting & Documentation: Maintain accurate records of maintenance activities, repairs, and system performance reports for future reference and improvement.

Collaboration: Work closely with the technical and operations teams to ensure the smooth deployment and operation of new technologies and systems.

Requirements:

Education: Minimum Technical certifications or diplomas in Electrical Engineering, IT, or a related field is a plus.

Experience: At least 2 years of experience in technical operations, preferably in a similar industry such as parking management systems, payment solutions, or electronic systems.

Physical & Mental Fitness: Candidate must be physically fit to perform hands-on maintenance tasks, including lifting equipment, working in outdoor environments, and handling emergency repairs. Must also be able to solve problems efficiently under pressure.

Technical Skills:

Familiarity with electronics, hardware installation, and troubleshooting.

Basic knowledge of software, mobile applications, and cashless payment systems is an advantage.

Problem-Solving Skills: Strong ability to troubleshoot and resolve technical issues promptly and efficiently.

Customer-Focused: Ability to communicate effectively with customers and other stakeholders, providing technical support and solutions.

Driving License: A valid driving license (Class B2) is required as the role involves frequent travel to different sites within the JB area.

Knowledge of parking management systems or similar technologies.

Experience with cashless or automated payment systems.

Familiarity with mobile payment applications and hardware integration.

Information & Communication Technology (ICT) 11-50 employees

Snatch-P is a fast-growing technology company revolutionising the smart parking and mobility solutions industry - a market space estimated to exceed RM6 billion annually. Driven by innovation and digital transformation, we build intelligent parking ecosystems powered by technology, automation, cashless payments, data analytics, and operational intelligence that redefine how people move and park in modern cities.

At Snatch-P, we do not just provide and or manage car parks through technology - we transform them into smarter, more valuable, and future-ready assets.

Snatch-P is a fast-growing technology company revolutionising the smart parking and mobility solutions industry - a market space estimated to exceed RM6 billion annually. Driven by innovation and digital transformation, we build intelligent parking ecosystems powered by technology, automation, cashless payments, data analytics, and operational intelligence that redefine how people move and park in modern cities.

At Snatch-P, we do not just provide and or manage car parks through technology - we transform them into smarter, more valuable, and future-ready assets.