Technician

Total Outsource Management Sdn Bhd; Alor Setar; On-site; MYR 32,000 - 46,000; Full time

Benefits offered by this job

Technical training

Career growth opportunities

Collaborative environment

Exposure to authorised service centre

Industry standards

Job summary

Total Outsource Management Sdn Bhd is seeking a skilled Mobile Service Technician to diagnose, repair, and maintain Huawei and HONOR devices. You will ensure quality service and customer satisfaction while handling hardware and software diagnostics and repairs in a dynamic service environment.

The role involves following manufacturer standards, maintaining accurate repair records, and contributing to a collaborative team.

Qualifications

• Experience in mobile phone repair or electronics servicing is an advantage.
• Knowledge of smartphone hardware, software troubleshooting, and component replacement.
• Good problem-solving skills with attention to detail.
• Willingness to learn and undergo technical training.
• Responsible, disciplined, and able to work independently or as part of a team.

Responsibilities

• Perform hardware and software diagnostics on mobile devices.
• Conduct repairs, component replacements, and device testing according to manufacturer standards.
• Ensure all repairs are completed accurately and within the required turnaround time.
• Maintain proper documentation of repair activities and service records.
• Follow company procedures, safety guidelines, and quality standards.
• Provide technical support and communicate repair updates when required.

Skills

Mobile device repair

Electronics servicing

Problem-solving

Willingness to learn

Teamwork

Job description

We are looking for a skilled and passionate Mobile Service Technician to join our team. You will be responsible for diagnosing, repairing, and maintaining Huawei and HONOR mobile devices while ensuring excellent service quality and customer satisfaction.

Key Responsibilities

• Perform hardware and software diagnostics on mobile devices.
• Conduct repairs, component replacements, and device testing according to manufacturer standards.
• Ensure all repairs are completed accurately and within the required turnaround time.
• Maintain proper documentation of repair activities and service records.
• Follow company procedures, safety guidelines, and quality standards.
• Provide technical support and communicate repair updates when required.

What We’re Looking For

• Experience in mobile phone repair or electronics servicing is an advantage.
• Knowledge of smartphone hardware, software troubleshooting, and component replacement.
• Good problem-solving skills with attention to detail.
• Willingness to learn and undergo technical training.
• Responsible, disciplined, and able to work independently or as part of a team.

What We Offer

• Technical training and skill development opportunities.
• Career growth opportunities within a growing technology service organisation.
• Supportive and collaborative working environment.
• Exposure to authorised service centre operations and industry standards.

About Us

Total Outsource Management Sdn Bhd is an authorised Huawei and HONOR service centre operator managing 12 service centres across West Malaysia. We specialise in mobile device repair, warranty services, technical diagnostics, and after-sales support.

Information & Communication Technology (ICT) 51-100 employees

**Total Outsource Management Sdn Bhd** is a trusted provider of authorised mobile device after-sales services in Malaysia, specialising in repair, warranty support, technical diagnostics, and customer care for Huawei and HONOR devices. We manage **12 authorised Huawei and HONOR Service Centres across West Malaysia**, delivering high-quality services that meet manufacturer standards. We are committed to service excellence, continuous learning, and innovation while providing our employees with career growth opportunities in a dynamic and technology-driven environment.

**Total Outsource Management Sdn Bhd** is a trusted provider of authorised mobile device after-sales services in Malaysia, specialising in repair, warranty support, technical diagnostics, and customer care for Huawei and HONOR devices. We manage **12 authorised Huawei and HONOR Service Centres across West Malaysia**, delivering high-quality services that meet manufacturer standards. We are committed to service excellence, continuous learning, and innovation while providing our employees with career growth opportunities in a dynamic and technology-driven environment.

Perks and benefits

• Employee Benefits & Growth Opportunities
• Technical Training & Development
• Career Advancement Opportunities
• Performance Recognition
• Team Environment

Registration No. 201401026490 (1102580-U)