technical writer

RecruitFirst Pte Ltd; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology firm in Malaysia is seeking an experienced technical writer to create and maintain comprehensive technical documentation for their products and protocols. The ideal candidate will have over 3 years of experience in technical writing and a strong command of written English. Responsibilities include writing tutorials, maintaining internal wikis, and ensuring documentation standards are met. Candidates with experience in fintech or blockchain will be preferred. This role offers the chance to work closely with engineers and product teams.

Qualifications

• 3+ years in technical writing or developer documentation.
• Ability to explain complex systems to mixed audiences.
• Strong organization and time management skills.

Responsibilities

• Create and maintain technical documentation including API references and runbooks.
• Write tutorials and quickstart guides for developers.
• Develop internal technical wikis and onboarding materials.

Skills

Technical writing

Excellent written English

Reading and summarizing code

Documentation tools proficiency

Project management

Tools

Git

Markdown

Notion

Confluence

Job description

What requirements you'll need to be eligible

• Experience: 3+ years in technical writing, developer documentation, or technical content in software, fintech, or infrastructure. Experience in blockchain/Web3 or financial services is a strong plus.
• Writing: Excellent command of written English; ability to explain complex systems in plain language for mixed audiences (technical and non-technical).
• Technical Aptitude: Comfort reading and summarizing code, architecture diagrams, and technical specs; ability to work closely with engineers and product managers.
• Tools: Proficiency with documentation and collaboration tools (e.g. Git, Markdown, Notion, Confluence, static site generators, or docs-as-code workflows).
• Organisation: Strong project and versioning discipline; ability to own multiple doc sets and prioritise under deadlines.

What you'll be doing on the job

• Documentation: Create and maintain technical documentation including architecture overviews, integration guides, API references, SDK docs, and runbooks for client's protocol, L2/L3 layers, and core products (e.g. identity, wallets, data availability).
• Developer Experience: Write tutorials, quickstart guides, and code samples that help external developers and partners integrate with current solution quickly and correctly.
• Internal Knowledge: Develop and curate internal technical wikis, onboarding materials, and process documentation for engineering and product teams.
• Consistency & Standards: Establish and enforce documentation style, terminology, and structure; ensure alignment with whitepapers and product positioning.
• Stakeholder Content: Support creation of technically accurate content for RFPs, partner decks, regulatory submissions, and enterprise FAQs.
• Feedback Loops: Gather feedback from developers and internal teams to continuously improve clarity, findability, and accuracy.

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