Technical Trainer (UPS)

Schneider Electric; Petaling Jaya; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Global Family Leave

Comprehensive medical coverage

Worldwide Employee Stock Ownership

Hybrid work arrangement

Job summary

Schneider Electric is seeking a Technical Trainer/Subject Matter Expert for APAC to train field service engineers, partners and end users on Schneider Electric UPS solutions. You will design and update courses, ensure safety and certification, and work with R&D and technical support to keep content current.

You will lead sessions for up to six trainees, travel internationally, and contribute to the development of new digital training programs while embracing the company's IMPACT values and

Qualifications

• Ideally educated to electrical or electronics engineer level.
• Experience and training on multiple Schneider Electric three-phase UPS equipment (e.g. Easy3S, Easy3L/M, Galaxy VX, VM, VS, VL, etc.)
• Autonomous with strong analytical and pragmatic approach.
• Ability to lead a group of 6 trainees and cover course content within allotted time.
• Good oral communication and ability to work with international contacts.
• Flexible and customer-service oriented.
• Well organized and able to manage multiple training sessions.

Responsibilities

• Design and deliver technical training for field service engineers, partners and end users in APAC.
• Teach methods covering course design, implementation and updating.
• Train on UPS solutions and related software with safe practices and certification evaluation.
• Maintain classrooms and equipment, coordinate with R&D and technical support.
• Create and update training content and develop new digital training programs.

Skills

Autonomous

Analytical skills

Group leadership

Oral communication

International contacts

Customer service mindset

Organized

English proficiency

Willing to travel

Education

Electrical or electronics engineer level

Tools

UPS equipment (Easy3S, Easy3L/M, Galaxy VX)

Job description

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies weserve.

Whetherit'sthrough our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient,electric, and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world.You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

About the Role

Within the Global Services training department, reporting to the Service Training Manager for APAC, your role will be to train and update technical training for field service engineers, partners and end users in APAC. Additionally, you will be in charge of teaching methods covering course design, course implementation and course updating.

What will you do?

Technical Trainer:

• Carry out technical training, mainly on three-phase UPS equipment and solutions from the Secure Power and Eco Struxure Offers.
• Provide UPS and data center power/software training for our internal and external customers using virtual classroom and attended classroom methods or on customer premises.
• Ensure that safety rules, best practices and safety conditions are respected during each training session.
• Evaluate trainees for certification.
• Be responsible for classrooms and maintenance of electrical equipment.
• Work closely with R&D, technical management and technical support for technical issues and obtain the latest technical developments.

SME (Subject Matter Expert):

• Design training and be a subject matter expert (SME) for certain products:
• Manage engineering instructions, teaching methods, course creation, equipment needed to launch new training for UPS solution offerings.
• Responsible for updating course content and ensuring the transfer of knowledge and know-how to other trainers worldwide.
• Creation of Tutorials and support in the creation of eLearning training courses for the training offers for which you are responsible.
• Develop new digital training programs and courses for new Schneider Electric UPS and product models
• Contribute to the creation and updating of Service Reps training courses.

What are the key skills we are looking for?

• Ideally educated to electrical or electronics engineer level. Will have experience and training on multiple Schneider Electric three-phase UPS equipment (e.g. Easy3S, Easy3L/M, Galaxy VX, VM, VS, VL, etc.)
• Autonomous, you demonstrate analytical skills and pragmatism.
• Ability to lead a group of 6 trainees and able to cover the course content in the allotted time.
• You have good relationships, a good level of oral communication and appreciate international contacts
• You are flexible and have a good sense of customer service.
• You are well organized and can manage multiple tasks between training sessions.
• You are comfortable in English (Mandatory) and another language is an advantage.
• You have a digital mindset and are eager to discover digital methods.
• Knowledge of IT and networks is a plus.
• International travel to be expected.

What's in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• Hybrid work arrangement (New Ways of Working)
• …and more!

If you're passionate about empowering others through great training, we'd love to meet you!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.