Technical Support Executive

Ventino Corporation Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 42,000; Full time

Job summary

Ventino Corporation Sdn Bhd in Kuala Lumpur seeks a Junior Executive to support technical and helpdesk operations for hotel and smart system projects. You will install and configure locks, digital devices, and related equipment while ensuring reliable performance and security.

Responsibilities include testing, commissioning, on-site service, and coordinating with internal teams and clients. The role requires 2–5 years’ hands-on experience, strong communication in English and Bahasa Malaysia, and

Qualifications

• Certificate, Diploma, or Degree in Electrical, Mechanical, or related field.
• 2-5 years of relevant working experience (installation / maintenance / repair).
• Experience in electronic systems, locks, or smart systems is an advantage.
• Able to communicate in English and Bahasa Malaysia.
• Willing to travel to project sites when required.

Responsibilities

• System Installation & Setup: Install and configure software and hardware for hotel door locks, digital locks, smart home devices, safe boxes, and smart hotel systems.
• Testing & Commissioning: Perform thorough testing and commissioning to ensure all systems function properly, securely, and according to project requirements.
• Troubleshooting & Repair Attend project sites to diagnose and resolve technical issues efficiently. Ensure minimal downtime and optimal system performance.
• On-Site Support & Service: Provide professional on-site support to customers. Ensure issues are resolved promptly, and customer expectations are met.
• Task Planning & Execution: Manage daily tasks independently, ensuring work is completed on time and according to standards.
• Coordination & Communication: Work closely with internal teams and customers to ensure smooth project execution and clear communication.
• Quality & Professional Standards: Maintain high standards of workmanship, safety, and professionalism at all times. Job Location: Kuala Lumpur

Skills

System installation

Troubleshooting

On-site support

Project coordination

English language proficiency

Education

Bachelor's Degree/Post Graduate Diploma/Professional Degree

Diploma/Advanced/Higher/Graduate Diploma

Professional Certificate

Job description

Position Level: Junior Executive

Job Specialization: Technical & Helpdesk Support

Qualification: Professional Certificate

Diploma/Advanced/Higher/Graduate Diploma

Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type: Full-Time

Responsibilities

• System Installation & Setup: Install and configure software and hardware for hotel door locks, digital locks, smart home devices, safe boxes, and smart hotel systems.
• Testing & Commissioning: Perform thorough testing and commissioning to ensure all systems function properly, securely, and according to project requirements.
• Troubleshooting & Repair Attend project sites to diagnose and resolve technical issues efficiently. Ensure minimal downtime and optimal system performance.
• On-Site Support & Service: Provide professional on-site support to customers. Ensure issues are resolved promptly, and customer expectations are met.
• Task Planning & Execution: Manage daily tasks independently, ensuring work is completed on time and according to standards.
• Coordination & Communication: Work closely with internal teams and customers to ensure smooth project execution and clear communication.
• Quality & Professional Standards: Maintain high standards of workmanship, safety, and professionalism at all times. Job Location: Kuala Lumpur

Penang

Other Location: Years of Experience: 2 Age Range of Candidate: - Monthly Salary: -

Requirements

• Certificate, Diploma, or Degree in Electrical, Mechanical, or related field
• 2-5 years of relevant working experience (installation / maintenance / repair)
• Experience in electronic systems, locks, or smart systems is an advantage
• Able to communicate in English and Bahasa Malaysia
• Willing to travel to project sites when required