Technical Support

Vshgroup; Malaysia; On-site; MYR 24,000 - 48,000; Full time

Job summary

Vshgroup is seeking a skilled security systems technician to install, maintain, and troubleshoot CCTV, access control, alarms, and smart locks for homes and businesses. The role blends technical expertise with customer service to ensure reliable and secure systems tailored to client needs.

Fresh graduates are welcome; diploma/SPM is required, with training provided to develop troubleshooting and client communication skills.

Qualifications

• Diploma/SPM Qualification (fresh graduates are welcome to apply).
• Handle & respond to customers inquiry in a timely & professional manners.
• Explain technical concepts clearly to clients.
• Quickly identifying and resolving system issues.

Responsibilities

• Install, maintain, and troubleshoot electronic security solutions such as CCTV, access control, alarms, and smart locks.
• Blend technical expertise with customer service to ensure reliable and secure systems.
• Tailor security solutions to client needs and provide clear explanations to clients.

Skills

Technical troubleshooting

Customer service

Communication skills

Hardware knowledge

Education

Diploma or SPM

Tools

CCTV systems

Access control systems

Alarms systems

Smart locks

Security software

Job description

A skilled professional that installs, maintains, and troubleshoots security system hardware and software to ensure reliable protection for homes and businesses.

We are seeking a skilled professional technician who installs, maintains, and troubleshoots electronic security solutions such as CCTV, access control, alarms, and smart locks. Their role blends technical expertise with customer service, ensuring that systems are reliable, secure, and tailored to client needs.

Requirements

• No working experience required.
• Diploma/SPM Qualification (fresh graduates are welcome to apply).
• Handle & respond to customers inquiry in a timely & professional manners.
• Like challenge, responsibility & discipline.
• Able to work with all levels of people.
• Explaining technical concepts clearly to clients.
• Quickly identifying and resolving system issues.