Technical Service Technician

Sika; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Competitive salaries

Job summary

Sika is seeking a Technical Support professional in Malaysia to assist the sales team with technical matters, prepare samples and demos, and support product training and testing at sites with applicators and contractors.

You will ensure samples are properly prepared, maintain the TSD area, and help keep equipment calibrated and compliant with safety standards. Travel may be required to support projects.

Qualifications

• SPM or equivalent qualification required.
• Certificate of Competency from local institute preferred.
• Excellent communication in Bahasa Malaysia and English.

Responsibilities

• Support Technical Service Manager/Engineers/Executives on technical matters.
• Prepare samples and demo kits.
• Assist with product training, demos, tests at site with applicators/contractors.
• Ensure all product samples are prepared as requested by Target Market Managers and Sales Managers.
• Manage TSD working space: arrange tools/materials and keep area clean and safe.
• Maintain and calibrate all TSD equipment and record labelling.

Skills

Bahasa Malaysia & English literacy

Education

SPM or equivalent

Certificate of Competency (local institute)

Tools

Word

Excel

Job description

## About the RoleTo provide technical support by carrying out training, demos, tests and preparing samples as required by the commercial sales team.a. Main Tasks Support Technical Service Manager / Engineers / Executive and Target Market Managers on Technical Matters Preparing samples and demo kits Assist with product training, demos, tests at site with applicators / contractors Product Samples and Packaging Ensure that all product samples are properly prepared as requested by the Target Market Managers, Regional Managers and Sales Managers or Sales Executives. TSD Working Space Arrange all tools and materials. Ensure that signs / labels are properly displayed at workstation. Remove all old and unused materials. Ensure that TSD working area is clean and tidy and is a safe working environment. Equipment Ensure TSD all equipment is maintained in clean and good condition and is calibrated. Record and label all equipment and ensure all equipment taken out of the factory is returned in good condition. b. Safety To ensure EHS compliance as per Sika policy and EHS minimum requirements Reports any hazards immediately adhering to superior or EHS personnel Comply to Sika Life Saving Rule Participate in EHS related training c. Others Any other tasks assigned from time to time d. Security Maintain Sika information with appropriate secrecy and adhere to policies regarding confidential information e. Limitations of Authority No purchase of equipment and / or materials without approval from HOD, GM & MoA## Your Skills and Experience SPM or equivalent, or Certificate of Competency from local public or private higher institute of learning### Why Join Us Computer skills include Word and Excel spreadsheet applications. Able to work independently and in a team environment. Able to travel when required, including travelling overseas; and Able to read and write in Bahasa Malaysia & EnglishNo experience required as on-the-job training will be providedWe offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.