Technical Sales Support Engineer

Sonepar South East Asia Sdn Bhd; Subang Jaya; On-site; MYR 67,000 - 112,000; Full time

Job summary

Sonepar SEA is seeking a Sales Support Engineer to support international project business from the SEA Shared Service Office. You will review specifications and drawings, prepare quotations and tender submissions, and provide technical pre‑sales support across Singapore and Australia.

In this role you will liaise with customers, suppliers and internal teams, interpreting BOMs and using CAD tools to propose effective solutions. Collaboration with engineers, sales and operations is essential.

Qualifications

• Diploma in Mechanical, Electrical Engineering or related discipline.
• 1–3 years of experience in a technical or engineering support role.
• Ability to review and interpret engineering drawings, specifications and BOMs.
• Exposure to CAD software such as AutoCAD or SolidWorks is advantageous.
• Strong problem‑solving and clear, professional communication with customers and teams.

Responsibilities

• Review customer specifications and drawings to identify product requirements and project specs.
• Prepare quotations, cost estimates, technical proposals and tender submissions.
• Provide pre‑sales technical support and discuss alternate solutions with customers.
• Liaise with suppliers and internal teams to gather pricing and delivery commitments.
• Maintain quotation, tender and project records and support handover to operations.
• Monitor order progress and ensure timely fulfilment of commitments.
• Coordinate with SEA Shared Service Office and Singapore/Australia teams for service continuity.
• Share customer feedback and market insights to improve products and processes.

Skills

Problem-solving

Communication

Education

Diploma in Mechanical/Electrical Engineering

Tools

AutoCAD

SolidWorks

Job description

The role is responsible for supporting international project business (Singapore and Australia division) from the SEA Shared Service Office by reviewing customer specifications and technical drawings, preparing competitive quotations and tender submissions, and providing technical support throughout the pre-sales process. The incumbent acts as a bridge between local entity with overseas business stakeholders, customers, suppliers and internal teams to ensure proposed solutions meet technical and commercial requirements.

Key responsibilities

Review and interpret customer specifications, technical drawings and bill of quantities to identify product requirements and ensure compliance with project specifications.

Prepare quotations, cost estimates, technical proposals and tender submissions in accordance with customer and project requirements.

Provide pre-sales technical support by recommending suitable product configurations, proposing alternative solutions and participating in technical discussions with customers.

Evaluate technical requirements, perform basic engineering calculations and prepare supporting technical documentation where required.

Liaise with suppliers, principals and third-party vendors to obtain pricing, technical information and delivery commitments for project proposals.

Maintain accurate quotation, tender and project records, and support the smooth handover of awarded projects to the operations or project execution team.

Monitor order progress, project schedules and customer requirements to ensure timely fulfilment of commitments.

Build and maintain strong relationships with customers, suppliers and internal stakeholders through responsive and professional support.

Coordinate effectively across theSEA Shared Service Office and Singapore/Australia teams to ensure service continuity, timely responses and alignment with business priorities.

Contribute to continuous improvement by sharing customer feedback, market insights and opportunities to enhance products, services and processes.

About you

Diploma in Mechanical, Electrical Engineering, or a related discipline.

1–3 years of experience in a technical or engineering support role, preferably within a manufacturing, industrial, or engineering services environment.

Ability to review and interpret engineering drawings, specifications and bill of quantities.

Exposure to AutoCAD, SolidWorks or similar CAD software would be an advantage.

Strong problem-solving skills to assess technical requirements and propose effective solutions.

Clear and professional communication, both written and verbal, to interact with customers and internal teams.

Willingness to work closely with engineers, sales, operations and project teams to deliver cohesive solutions.

Precision in reviewing specifications, preparing documentation, and ensuring compliance with standards.

About us

Sonepar has built an undisputed leadership position in business-to-business electrical product distribution, systems, and services thanks to a unique combination of being family-owned, with a long-term horizon, best-in-class leadership, an engaged workforce and demanding corporate governance.

We serve customers around the world with a unique balance of global scale and local empowerment, making their lives and day-to-day operations easier. Together, we are committed to Powering Progress for Future Generations, delivering comprehensive solutions that enhance efficiency and sustainability across various sectors.

Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services.

As a trusted partner to electrical equipment makers, Sonepar makes life easier for its customers by selecting and distributing a wide range of products and services in major markets such as industry, building and energy utilities.

At Sonepar SEA, we are a dedicated IT shared service centre. We deliver standardised IT services for multiple business units across the region and drives process optimization for our businesses success. We’re driving our digital transformation forward, and playing a key role in the energy transition, all while maintaining the highest standards on ethics and compliance.

Sonepar SEA commits to hiring basis of merit and qualification and will not discriminate on the basis of race, color, religion, creed, political ideas, sex, age, marital status, physical or mental

disability, national origin or sexual orientation and gender identity or expression.

Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services.

As a trusted partner to electrical equipment makers, Sonepar makes life easier for its customers by selecting and distributing a wide range of products and services in major markets such as industry, building and energy utilities.

At Sonepar SEA, we are a dedicated IT shared service centre. We deliver standardised IT services for multiple business units across the region and drives process optimization for our businesses success. We’re driving our digital transformation forward, and playing a key role in the energy transition, all while maintaining the highest standards on ethics and compliance.

Sonepar SEA commits to hiring basis of merit and qualification and will not discriminate on the basis of race, color, religion, creed, political ideas, sex, age, marital status, physical or mental

disability, national origin or sexual orientation and gender identity or expression.

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What can I earn as a Sales Support Engineer