TECHNICAL SALES ENGINEER I

TE Connectivity Corporation; Bayan Lepas; Hybrid; MYR 42,000 - 66,000; Full time

Job summary

TE Connectivity Corporation in Bayan Lepas, Penang, Malaysia, is seeking a driven Sales & Marketing professional to deliver exceptional customer experiences, identify new business opportunities, and support distributors. The role emphasizes outbound prospecting, technical product advisory, and cross-functional collaboration to grow TE’s SME customer base.

Ideal candidates bring Mandarin language skills, a technical or business degree, and 1–2 years of experience, with a proactive, team-oriented

Qualifications

• Bachelor's or equivalent experience preferred.
• Strong problem solving, influencing abilities, and feedback.
• Strong verbal, written, and presentation skills.
• Proven ability to initiate, organize, and complete multiple tasks.
• Consultative selling experience desired.
• Team player with proactive attitude.
• Mandarin speaking, writing and typing is required.
• 1–2 years working experience preferred; fresh graduates are welcome.

Responsibilities

• Advise customers on TE products to meet design needs and sell TE value.
• Outbound calling to create new opportunities.
• Communicate with end customers via phone, email, chat to resolve questions.
• Liaise with internal teams to resolve inquiries and requests.
• Nurture SME customers pipeline via Salesforce with regular touchpoints.
• Collaborate with distributors to provide quotations and orders.
• Promote TE portfolio to drive revenue.

Skills

Customer service

Outbound calling

Consultative selling

Problem solving

Communication skills

Team player

Mandarin

Education

Bachelor's degree or equivalent

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business with TE. The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.

Be the face and voice of TE Connectivity to drive company growth by delivering an Extraordinary Customer Experience. Make it easy for customers to do business with TE. Make every interaction memorable, enabling deeper relationships. Deliver value to our small and medium customers while resolving all their inquiries. Identify opportunities to generate new business and organic revenue growth. Create a favorable impression and sell the TE brand to strengthen our positioning with customers.

Job Requirements

• Delivers an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of TE Connectivity products and services.
• Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
• Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.
• Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.
• Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.
• Work with TE franchised distributors to provide quotations and order fulfillment.
• Promote TE portfolio of products to drive revenue.

What your background should look like

• Bachelors technical or business degree preferred or equivalent experience
• Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback
• Strong verbal, written, and presentation skills.
• Proven ability to initiate, organize, and complete multiple tasks in a timely manner.
• Demonstrates ability to share creative and new ideas.
• Consultative selling experience desired.
• Relevant product or industry experience a plus.
• Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.
• A passion for serving customers.
• Mandarin speaking, writing and typing is required.
• One to two years working experience is preferred, fresh graduates are welcome for the application as well.

Job Locations:

Posting City: BAYAN LEPAS PENANG

Job Country: Malaysia

Travel Required: None

Requisition ID: 160890

Workplace Type: Hybrid

External Careers Page: Sales & Marketing