Senior Field Application Engineer - RF Antenna & Connector (Hybrid)

TE Connectivity; George Town; On-site; MYR 100,000 - 180,000; Full time

Job summary

TE Connectivity is seeking a Field Application Engineer to support IoT customers in APAC. The role involves providing technical product selection advice, design-in assistance, and sales support to maximize design-wins. You will liaise with the DDN Sales Team, TE Channel Business Unit, and customers, reporting to the Sr.

Sales Manager APAC. Responsibilities include VOC sessions, translating opportunities into technical and commercial wins, and collaborating with product management to develop

Qualifications

• Bachelor's degree in Electrical or Electronics Engineering (or related technical field).
• Minimum 3 years direct customer-facing technical experience.

Responsibilities

• Identify opportunities for new products based on customer applications.
• Conduct VOC sessions to determine requirements for development and design-in.
• Translate opportunities into technical and commercial wins with internal teams.
• Understand current product portfolio for customer applications.
• Engage with industry standards (IEC, UL) relevant to customers.

Skills

Project leadership

Customer communication

Analytical thinking

Ability to travel APAC

Team collaboration

Strong listening skills

Education

Bachelor's degree in Electrical or Electronics Engineering

Tools

RF knowledge

Antenna concepts

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The IoT Sales Team withing TE Connectivity Data & Devices Business Unit has an opportunity available for Field Application Engineer.In this role, you will support the IoT customer base both direct and via channel partners.

The FAE will serve as a technical resource for our customers and distributors engineers, account managers and marketing managers by providing product selection advice, design-in assistance. product application information, and general sales support to maximize design-wins. You will be a significant interface between the DDN Sales Team, TE Channel Business Unit and our customers and distributors. This role will report to the Sr. Sales Manager APAC.

Job Responsibilities

• Identifying opportunities for new products to be developed based on customer applications.
• Conducting Voice of the Customer (VOC) sessions with customers to determine requirements for new development & design in TE Product activities. Liaising with PM organisation to work on new products based on requirements gathered in VOC sessions.
• Contribute to develop new technologies, translate them in customer solutions and drive projects in collaboration with internal team’s forwards toward a WIN.
• Understanding the portfolio of existing products that can be used in customer applications.
• Understanding industry standards that apply to customers and their products (i.e., IEC, UL, etc.)
• Assessing technical complaints from customers and working with the TE Connectivity engineering & quality team to provide solutions.
• Identifying future industry trends and working with Product Management function to develop product and technology roadmaps.
• Working closely with the Account Manager responsible for the region translating opportunities into a technical and commercial win.
• Being accountable for Pipeline growth (identification and conversion) across the responsible customer.

Job Requirements

• Bachelor’s Degree in technical field required (Electrical or Electronics Engineering preferred).
• Demonstrated ability to provide effective project leadership.
• Demonstrated ability to organize and prioritize.
• Strong interpersonal skills
• Prior experience working directly with customers in a technical setting (At least 3 years)
• Knowledge of RF/Antenna, Connectors, and general manufacturing processes of stamping, molding, plating, and automated product assembly desired.
• Willingness and ability to quickly learn and step up to the challenge.
• Strong written and verbal communication, with exceptional listening skills.
• Ability to work as a global member of a customer facing team to identify new opportunities.
• Ability to work with global internal project teams.
• Analytical and structured thinking with a creative ability to work towards targets and identify / pursue new business opportunities.
• Ability to take ownership of and maintain progress on multiple tasks.
• Adaptability to changing priorities, strategy, and business conditions.
• Demonstrated ability to organize and prioritize.
• Ability to search and own new opportunities to drive business growth.
• Strong interpersonal skills.
• Ability and willingness to travel within APAC as required.
• Excellent oral and written communication skills demonstrated by the ability to communicate across all levels within and outside of the organization
• Successful candidates will have strong ability to work proactively and independently drive, develop, grow and win opportunities.
• Successful candidates will have the ability to understand and structure complex situation and convert them into an actional plan moving forward.

Competencies

SET : Strategy, Execution, Talent (for managers)