Application Engineer

Diversey; Shah Alam; On-site; MYR 66,960 - 122,760; Full time

Job summary

Diversey, a Solenis Company, is seeking an Application Specialist to provide technical expertise and drive cleaning and hygiene solutions across the F&B industry. In this customer-facing role, you will work closely with our sales teams and customers to develop, implement, and optimize cleaning and sanitation programs that improve operational efficiency, food safety, and sustainability.

This is an excellent opportunity for someone with strong technical knowledge of food manufacturing processes

Qualifications

• Strong technical knowledge of food manufacturing processes.
• Ability to solve customer challenges with hygienic solutions.
• Experience in applying cleaning and sanitation programs.

Responsibilities

• Develop and optimize cleaning and hygiene programs for F&B sectors.
• Work with sales teams to implement technical solutions at customer sites.
• Provide technical expertise and support for trials and audits.
• Train and share platform knowledge with team members.
• Deliver reports for trials and CIP audits.
• Provide input and feedback to sales on customer needs.
• Assist with customer site problem solving and investigations.

Skills

Customer facing

Problem solving

Food manufacturing knowledge

Training capability

Job description

About Us

At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

About Us

At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

As an employee

At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person. We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable. Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.

About The Role

The Application Specialist provides technical expertise and drive cleaning and hygiene solutions across the F&B industry.

In this customer-facing role, you will work closely with our sales teams and customers to develop, implement, and optimize cleaning and sanitation programs that improve operational efficiency, food safety, and sustainability.

This is an excellent opportunity for someone with strong technical knowledge of food manufacturing processes who enjoys solving customer challenges and delivering value through innovative hygiene solutions.

Key Responsibilities

• Developing a clear understanding of sector processes, sector microbiology and sector cleaning by focusing on the key sectors: Dairy, Non Alcoholic Beverage, Alcoholic Beverage, and Processed Food.
• Identifying the key gaps and improvement opportunities with the current cleaning & hygiene programs.
• Developing Diversey cleaning & hygiene programs with a systematic approach that will include appropriate product selections, cost in use calculations, investment needs and benefits delivered to the customer.
• Leading in execution of key value propositions, offerings and innovations.
• Defining standards / protocols for trials, customer audits for relevant applications.
• Leading key trials and gain approvals.
• Create and provide reports for trials and CIP audits
• Providing technical expertise on demand for sector and sales team.
• Providing inputs and customer feedback to the sales team
• Training / double working with selected people regarding application expertise / platform knowledge.
• Supporting sales teams for serious application problems on customer sites.