Technical Reference Support

Trescal; Shah Alam; On-site; MYR 36,000 - 72,000; Full time

Job summary

Trescal in Malaysia is seeking a desk-bound IT/technical data management professional to manage the Master Library database. You will register brands and models from datasheets, ensuring accurate technical characteristics and consistent records.

You will perform timely checks and updates to the Master Library, support global users via the ticket system, and assist in procedural compliance. The role is Shah Alam-based with once-a-month Saturday work.

Qualifications

• Diploma in Electrical/ Electronic Engineering required.
• Basic experience in Calibration or Testing of Electrical Equipment would be an advantage.
• Basic knowledge of metrological instruments, in Electrical/Electronic or Instrumentation.
• Proficient in Microsoft365 (Outlook, Excel and Word).
• Good writing skills and fluent English speaking for communication between other regions.
• Willing to work at Shah Alam.
• Willing to work on Saturday, once a month (8:30am to 1:30pm).

Responsibilities

• Generate accurate registration of brands and models following datasheets and catalogues of instruments, identifying their technical characteristics.
• Perform timely and accurate database checks and updates (to the Master Library) for brands and models of test & measurement instruments.
• Assist in maintaining the database (Master Library) in compliance with internal procedures.
• Perform support and helpdesk activities for global users of the Master Library system according to the ticket system.
• Perform ad hoc jobs as assigned by the Technical Reference Administrator.

Skills

Fluent English

Writing skills

Good communication

Education

Diploma in Electrical/Electronic Engineering

Tools

Master Library system

Microsoft 365

Job description

• Generate accurate registration of brands and models following datasheets and catalogues of instruments, identifying their technical characteristics.
• Perform timely and accurate database checks and updates (to the Master Library) for brands and models of test & measurement instruments.
• Assist in maintaining the database (Master Library) in compliance with internal procedures.
• Perform support and helpdesk activities for global users of the Master Library system according to the ticket system.
• Perform ad hoc jobs as assigned by the Technical Reference Administrator.

Qualifications and Experience Required:

• Minimum in Diploma in Electrical/ Electronic Engineering.
• Basic experience in Calibration or Testing of Electrical Equipment would be an advantage.
• Basic level of knowledge of metrological instruments, at least in the areas of Electrical/Electronic or Instrumentation.
• Proficient in Microsoft365 (e.g. Outlook, Excel and Word).
• Good skills in writing and fluent English speaking for communication between other regions.
• Willing to work at Shah Alam.
• Willing to work on Saturday, once a month (8.30am to 1.30pm).

Note: This is a desk‑bound IT/technical data management role. It DOES NOT involve hands-on calibration or field testing work. Candidates with engineering background are encouraged to apply.