Technical Project Manager

Motorola Solutions Malaysia Sdn Bhd; Bayan Lepas; On-site; MYR 180,000 - 240,000; Full time

Job summary

Motorola Solutions Malaysia Sdn Bhd is seeking a Technical Project Manager to plan and coordinate deployments of new software and hardware releases across AMEA MSS clients, ensuring systems stay on current supported versions.

You will lead cross-functional upgrade projects, driving technical discussions and translating complexities into actionable delivery plans, with a focus on governance, risk management and stakeholder alignment.

Qualifications

• Bachelor’s Degree in Telecommunications, Computer Science, Electrical Engineering, Systems Engineering or Information Technology.
• 4–7 years of proven technical project management experience in telecom networks, systems integration, complex software deployments, or IT managed services.
• Strong technical background in LMR / Wireless Systems (TETRA, APX, P25), IP Networking, Servers and IT terminology.
• Hands-on proficiency with JIRA, Confluence, MS Project, ServiceNow.
• Resourceful self-starter able to manage priorities and work independently in a changing environment.

Responsibilities

• Technical Governance & Lifecycle Management: serve as liaison to align scope with stakeholders and leaders.
• Project Management: oversee baselines, schedules, budgets, and KPIs, manage dependencies and risks.
• Risk mitigation: proactively address risks, blockers and trade-offs before deadlines.
• Stakeholder Alignment: collaborate with Technical Leads, System Engineers, Solution Architects, and Field Service Managers.
• Reporting: provide regular executive status updates and risk assessments to AMEA leadership.

Skills

Project management

Telecom networks

LMR/Wireless systems

IP networking

Stakeholder management

Technical leadership

Risk management

Cross-functional coordination

Education

Bachelor’s Degree in Telecommunications

Bachelor’s Degree in Computer Science

Electrical Engineering

Systems Engineering

Information Technology

Tools

JIRA

Confluence

MS Project

ServiceNow

Job description

The Upgrade Operations team supporting the AMEA, ANZ and LACR Managed & Support Services business. Our team is responsible for deploying hardware & software upgrades across the mission critical advance contract customer base in order to keep customer systems on standard support levels in product life cycle.

The Technical Project Manager within the AMEA Managed and Support Services (MSS) team is responsible for planning and coordinating deploying new software and hardware releases across the MSI mission critical customer base in order to keep customer systems on current supported versions. This position requires project management expertise alongside in-depth knowledge of Dimetra and Astro infrastructure to successfully execute upgrades and integration related project.

In this mid-to-senior level individual contributor role, you will lead and coordinate cross-functional system upgrade projects within the AMEA, ANZ and LACR region. You will drive technical discussions, evaluate architectural decisions, and translate technical complexities into actionable delivery plans.

Key Responsibilities

Technical Project Governance & Lifecycle Management

Serve as the primary liaison between all the Stakeholders, Customer Service Manager, Services team, Finance, Order Management, Factory/Supply Chain, and Executive Leadership to align project expectations and deliver the scope of work per agreements.

Project Management -- Maintain rigorous oversight over project baselines and managed Scopes, technical dependencies, schedules, budgets, and key performance indicators (KPIs).

Proactively manage technical risks, dependency blockages, and schedule trade-offs, implementing risk mitigation strategies before delivery deadlines are impacted.

Stakeholder Alignment

Work closely with Technical Leads, System Engineers, Solution Architects, and Field Service Managers to resolve complex architectural and technical delivery bottlenecks.

Provide regular executive status reporting, technical risk assessments, and escalation metrics to AMEA leadership.

Risk Management & Continuous Improvement

Proactively identify technical, process, and deployment risks, formulating robust risk mitigation strategies.

Process and evaluate technical challenges, analyzing cost, schedule, and architectural impacts.

Self motivated and can manage cross functional teams and take full responsibility and ownership for a project

Ability to advise management and prioritize work based on business impact.

Basic Requirements

Basic Qualification:

Education: Bachelor’s Degree in Telecommunications, Computer Science, Electrical Engineering, Systems Engineering, or Information Technology.

Experience: 4–7 years of proven technical project management experience in telecom networks, systems integration, complex software deployments, or IT managed services.

Technical & Domain Expertise

Strong technical background in LMR / Wireless Systems (TETRA, APX, P25), IP Networking, Servers and IT terminology.

Hands-on proficiency with modern project management tools (JIRA, Confluence, MS Project, ServiceNow).

Resourceful self-starter able to manage priorities and tasks effectively and independently

Able to work in a continuously changing environment with an ability to continuously learn.

Certifications (Preferred)

PMP (Project Management Professional) or PMI-ACP are highly preferred.

Certified ScrumMaster (CSM) or Agile PM certifications are an added advantage.

Consumer Electronics Manufacturing 1,001-5,000 employees