Technical Operations Engineer

Quick Suite Trading Malaysia Sdn Bhd; Kuala Lumpur; Hybrid; MYR 72,000 - 110,000; Full time

Benefits offered by this job

Remote work options

Global team

Competitive salary with annual reviews

Job summary

Quick Suite Trading Malaysia Sdn Bhd is hiring a Technical Operations Engineer to maintain production environments, ensuring reliability, performance, and efficiency. You will analyze data with SQL, manage Linux-based systems, and automate tasks using Python.

The role involves incident response, cross-team collaboration, and documentation, with remote or hybrid options across multiple regions. The ideal candidate excels in troubleshooting, has strong SQL skills (MySQL/MariaDB), and enjoys

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field.
• Strong SQL skills (JOINS, GROUP BY, indexing) and MySQL/MariaDB experience.
• Linux administration and Bash scripting proficiency.
• Experience with Python and Git version control.
• Background in financial services or capital markets is a plus.
• Proactive, detail-oriented, able to manage multiple priorities.

Responsibilities

• Investigate, troubleshoot, and resolve infrastructure, application, and operational issues.
• Write and use SQL queries for data analysis, reporting, and troubleshooting.
• Monitor environments using Linux, SSH, and logs to proactively resolve issues.
• Collaborate with development, QA, and business teams to deploy and support applications.
• Document processes, configurations, and troubleshooting procedures.
• Provide L2/L3 production support and participate in incident response.
• Assist in automation and continuous improvement of operational processes.

Skills

SQL databases

Linux administration

Bash scripting

Python programming

Git version control

Incident response

Troubleshooting

Data analysis

Education

Bachelor's degree in Computer Science/Engineering/IT

Tools

MySQL/MariaDB

Linux

Job description

*Open for hiring in: Malaysia, Philippines, Indonesia

*Relocation and visa not provided, work either remotely or hybrid in physical office.

*Hiring multiple headcounts

Role Overview

We are seeking a motivated and detail-oriented Technical Operations Engineer to join our team. In this role, you will be responsible for maintaining and supporting production environments, ensuring system reliability, optimal performance, and operational efficiency. The ideal candidate has strong analytical and troubleshooting skills, highly proficient in SQL databases, and a solid understanding of Linux-based systems.

Key Responsibilities

Investigate, troubleshoot, and resolve infrastructure, application, and operational issues.

Write and use SQL queries to perform data analysis, reporting, and troubleshooting to resolve database related issues.

Perform environment monitoring using Linux, SSH, and system/application logs to proactively identify, troubleshoot, and resolve issues.

Collaborate with development, QA, and business teams to deploy, support, and improve applications.

Document processes, configurations, troubleshooting procedures, and operational workflows.

Strong experience in L2/L3 support, manage and resolve technical issues within defined service levels.

Participate in incident response and root cause analysis activities.

Assist in the automation and continuous improvement of operational processes.

Role Requirements

Fluent in English, both written and spoken.

Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.

Experience in financial services, derivatives trading, or capital markets. Experience with Middle Office or Back Office operations is highly desirable.

Highly proficient in SQL (experienced with JOINS, GROUP BY, Indexing), particularly with MySQL/MariaDB databases.

Linux administration and Bash scripting knowledge.

Experience using AI to automate services.

Proficiency with Python programming

Ability to work independently and manage multiple priorities effectively.

Detail-oriented with a proactive and collaborative approach.

Experience with Git version control is an advantage.

Experience in software/application development is an advantage

Proven experience in L2/L3 production support, with strong technical expertise and advanced troubleshooting and problem-solving skills.

We Offer

A collaborative and supportive work environment.

Competitive salary with annual reviews based on performance.

Work with a borderless set up – with teammates all over the world.

Learn from experts located globally.

Remote working options.

Quick Suite Trading (QST) delivers fast, secure, and reliable technology solutions for the financial services industry. Since 1989, we’ve been the trusted partner of clearing and brokerage houses, and proprietary trading firms worldwide.

Our multi-asset trading solutions cover the full trade lifecycle — from front-end platforms and APIs to order routing, risk management, and back-office systems. Built with a modern, modular architecture, QST adapts to your business needs across futures, equities, FX, and CFDs.

Headquartered in Chicago with offices across Europe and Asia, our global team provides 24/6 customer support to keep your trading operations running smoothly — wherever you are.