Technical Offer Intern

Schneider Electric; Petaling Jaya; On-site; MYR 13,000 - 20,000; Full time

Benefits offered by this job

Hybrid work arrangement

Global Family Leave

Comprehensive medical coverage

Job summary

Schneider Electric seeks a Technical Support Specialist Intern to assist the Digital Energy team in delivering pre-sales and post-sales technical support. You will gain exposure to energy management, EPMS, BMS integration, and digital solutions while supporting inquiries, documentation, and cross-functional coordination.

You will collaborate with Sales, Engineering, Project, Service, Product, and Operations teams to deliver customer offers and proposals, contribute to knowledge management, and

Qualifications

• Basic knowledge of electrical or automation systems.
• Strong analytical and problem-solving abilities.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Ability to learn new technologies quickly.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide Technical Support - Assist in responding to customer and internal technical inquiries, and support pre-sales and post-sales technical activities.
• Prepare Technical & Commercial Documentation - Support the preparation of technical documents, reports, presentations, user guides, compliance statements, datasheets, and pricing information.
• Coordinate Cross-Functional Activities - Work closely with Sales, Engineering, Project, Service, Product, and Operations teams to resolve technical issues and gather inputs for customer offers and proposals.
• Support Knowledge Management & Continuous Improvement - Maintain records of technical support activities, contribute to knowledge bases and best practices, participate in customer engagements and training sessions, and support process improvement initiatives.

Skills

Electrical basics

Analytical skills

Communication skills

MS Office

Learn fast

Attention to detail

Teamwork

Job description

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve.

Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role:

What will you do?

The Technical Support Specialist Intern will support the Digital Energy (DE) team in delivering pre-sales and post-sales technical support for customers and internal stakeholders. The intern will gain exposure to energy management, power monitoring, EPMS, BMS integration, and digital solutions while assisting with technical inquiries, proposal preparation, documentation, and cross-functional coordination.

Key Responsibilities

• Provide Technical Support - Assist in responding to customer and internal technical inquiries, and support pre-sales and post-sales technical activities.
• Prepare Technical & Commercial Documentation - Support the preparation of technical documents, reports, presentations, user guides, compliance statements, datasheets, and pricing information.
• Coordinate Cross-Functional Activities - Work closely with Sales, Engineering, Project, Service, Product, and Operations teams to resolve technical issues and gather inputs for customer offers and proposals.
• Support Knowledge Management & Continuous Improvement - Maintain records of technical support activities, contribute to knowledge bases and best practices, participate in customer engagements and training sessions, and support process improvement initiatives.

What qualifications will make you successful?

Required Skills

• Basic knowledge of electrical or automation systems.
• Strong analytical and problem-solving abilities.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Ability to learn new technologies quickly.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

What’s in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• Hybrid work arrangement (New Ways of Working)
• …and more!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.