Team Manager (Expression of Interest)

Tiffany & Co.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Tiffany & Co. in Kuala Lumpur is seeking a Team Manager (Expression of Interest) to build a high performing team and to exceed the sales plan while delivering the Tiffany client experience.

You will craft an exceptional client portfolio, drive store profitability, and provide daily support to store operations, maintaining the brand’s renowned standards and service. This role requires experienced leadership in luxury retail, outstanding people skills, and a passion for creating unforgettable

Qualifications

• Experience leading teams in retail, preferably luxury.
• Ability to drive sales while upholding brand standards.
• Strong client relationship skills and guest service focus.

Responsibilities

• Build a high performing team and exceed the sales plan.
• Craft an exceptional client portfolio and Tiffany client experience.
• Provide daily support in store operations and maintenance.

Skills

Team leadership

Luxury retail

Sales excellence

Clienteling

Job description

Founded in 1837 in New York City, Tiffany & Co. is one of the world’s most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand’s legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the house’s treasured Blue Boxes. Today, the Maison exudes innovation, modernity, and an uniquely Tiffany experience in our store at The Gardens Mall.

Job Description

• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
• Are you passionate about sales, service excellence and building a team?
• Do you love making a difference?

Be Part of the Tiffany Story

Behind every dream is the dreamer. We are looking for a Team Manager (Expression of Interest) to join our Maison to be a brilliant partner and to effectively contribute to the future.

• As the Team Manager of Tiffany & Co., your main mission is to build a high performing team and to exceed the sales plan,
• You will craft an exceptional client portfolio and build the Tiffany client experience,
• Provide your fullest support in daily store operations and maintenance.

Celebrating Joy at Tiffany

• Be an experienced leader with management experience in retail, luxury retail, or relevant customer related experience,
• Have excellent team management experience with the ability to build and grow high performing teams,
• Have a proven track record in store operations with managing profitability and operations efficiencies,
• Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market,
• Live our values of optimism, love, inclusivity, and creativity,

Shining Brightly with Tiffany

• You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
• Be part of a daring ambition and craft the future of Tiffany.
• A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.

The Tiffany Experience

• Our HR team will connect with you to get to know you better and to share the Maison’s values and culture.
• Then, you will be meet with our Store Manager to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
• For the final round, you will meet with our Retail Director who will share on a broader perspective, focusing on company’s goals and your potential impact on the company’s strategic objectives.