Team Leader

AFFIN Group; Kuantan; On-site; MYR 60,000 - 120,000; Full time

Job summary

AFFIN in Malaysia seeks a high-performing banking sales professional to meet regional KPIs and wealth targets through proactive sales activities including NTB acquisition, ETB farming and cross-selling. The role focuses on growing deposits and fee-based income within the Enterprise Banking Division for high value non-borrowing clients.

You will drive cross-selling of wealth solutions and improve customer experience by building strong relationships, managing action plans, and identifying upsell

Responsibilities

• Meet regional KPIs and wealth targets through proactive sales activities including NTB acquisition, ETB farming and cross selling.
• Responsible for growth in deposits and fee-based income (wealth solutions) for the assigned Enterprise Banking Division high value non-borrowing business customers.
• Increase customer stickiness and product holding by cross-selling wealth solutions such as Bancassurance/ Takaful, cash management solutions and etc.
• Proactively manage action plans to grow new relationships, retain and deepen existing high value customer portfolio.
• Analyze/review customers/ team members portfolio to identify opportunities for banking solution upselling and cross selling initiatives.
• Build and maintain customer relationships to ensure desirable customer experience and satisfaction.

Job description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

• To meet the assigned regional KPIs and wealth targets (NII & NFI) through proactive and consistent sales activities including NTB acquisition, ETB farming and cross selling, etc.
• Responsible for the growth in deposits and fee-based income (wealth solutions) for the assigned Enterprise Banking Division high value non-borrowing business customers.
• Increased the customer stickiness and product holding by aggressively cross-selling wealth solutions such as Bancassurance/ Takaful, cash management solutions and etc.
• Proactively managing all action plans to grow new relationship, retaining and deepening existing high value customer portfolio
• Consistently analyze/ review customers/ team members portfolio in order to be able to continuously identify opportunities for banking solution upselling and cross selling initiatives
• Build and maintain customer relationship to ensure desirable customer experience and satisfaction