Team Leader, Central 2

Affin Pheim; Malaysia; On-site; MYR 112,000 - 179,000; Full time

Job summary

Affin Pheim in Malaysia seeks an experienced Relationship Manager to lead regional sales and manage high-value corporate clients. You will drive deposit growth, cross-sell wealth and cash management solutions, and lead a team while ensuring service standards.

The role focuses on acquiring new customers and retaining existing clients. The candidate should have 5+ years as a relationship manager, be outgoing and performance-driven, and able to converse in multiple languages.

Qualifications

• Diploma or degree holder in relevant field.
• 5+ years as relationship manager.
• Experience in leading a team preferred.
• Outgoing and target-driven personality.
• Ability to converse in multiple languages.

Responsibilities

• Drive regional sales activities and acquire new customers.
• Retain existing high-value non-borrowing business clients.
• Cross-sell banking wealth, cash management, and other solutions.
• Engage stakeholders across marketing and product teams.
• Ensure timely reporting and compliance with standards.

Skills

Relationship building

Leadership

Sales

Multilingual

Communication

Education

Diploma/Degree in relevant field

Job description

# **Create your future with Affin! You too can make a difference.***Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.*### Roles & Responsibilities### **SALES AND MANAGEMENT*** Responsible for the overall region sales activities of acquiring new customers and retaining existing assigned high-value non-borrowing business customers by: Achieving the assigned deposit growth and fee-based income target -Aggressively cross-selling Enterprise Banking wealth solution, cash management solutions and other banking solutions.* Reaching out to potential business sectors and generate sustainable and quality inflow of potential leads.* Achieving the assigned region target and expectation* Work closely with the team members to engages relevant stakeholders in all marketing, business and promotional activities in ensuring effective and quality sales and service standard. o Manage sales processes to ensure compliance to Bank prescribed level of service standards.* Provide support and assistance to other Departments/Divisions within the Bank with matters relating to the assigned segment* Ensure timely submission of sales performance related report.* Maintains high compliance and sales discipline benchmark in accordance to Bank’s and regulatory guidelines.### **CLIENT RELATIONSHIP MANAGEMENT*** Conduct regular visits and meetings with top customers of the assigned customer base to enhance banker-customer relationship ultimately to ensure better service quality.* Contributes suggestions on customer retention strategies and programs.* Participates in all product development and customer engagement activities for cash management and business wealth for the targeted segment.* Attend to all customer-related feedback in ensuring prompt service recovery if any.### JOB REQUIREMENTS### * ### Education qualification: Diploma/ Degree holder* ### More than 5 years experience as relationship manager. Proven good performance track records. Preferably someone with the experience of managing a team before* ### Outgoing personality won’t be shy to meet new clients and existing to bank clients* ### Result oriented, aggressive and performance driven personality* ### Strong leadership skills to drive teamwork synergy and performance excellence* ### Preferably to be able to converse in multilanguage/ dialects* ### Possess following mandated insurance license by the division:* ### PCEIA Life & General, Family & General Takaful, CEILI, IPPC & FIMM (as and when required by the Division), Family & General Takaful, CEILI, IPPC & FIMM (as and when required by the Division)