Team Lead IT Engineer (Japanese Speaking)

DXC Technology; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global IT services leader is seeking an IT Infrastructure Support Specialist in Malaysia, Selangor. The role involves providing technical support for IT infrastructure, managing incidents, and assisting in quality improvement projects. Candidates should possess a degree in IT, 1-2 years of relevant experience, and be fluent in English and Japanese. Competitive remuneration, benefits, and career opportunities are offered in a diverse and inclusive work culture.

Benefits

Competitive remuneration

Flexible leave options

Employee Assistance Program

Qualifications

• At least 1-2 years of experience in managing IT infrastructure/system.
• Familiarity with Cloud platforms (Azure/AWS/GCP) is an advantage.
• Flexible, self-motivated with pressure handling capacity.

Responsibilities

• Provide technical support for IT infrastructure.
• Resolve technical incidents adhering to SLAs.
• Participate in quality improvement projects.

Skills

Technical support in IT infrastructure

Knowledge of Windows/Linux servers

Good communication in English and Japanese

Proficiency in Microsoft Office

Education

Bachelor's degree in IT discipline

Job description

Job Description

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission‑critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

Key Responsibilities

• Provide technical to support IT infrastructure especially in IT Platform support (e.g., Cloud (Azure/ AWS/GCP), Windows, Linux, etc.) and related services (e.g., Business Continuity) throughout the lifecycle of a deal in accordance with contractual obligations, established technical standards that support complex business needs in accordance with ITSM process (Incident, Problem and Change Management).

• Apply technical knowledge to support one or more technology areas in system administration, security, performance, and availability management.

• Resolve routine in‑scope technical incidents independently and work with team members to resolve more complex incidents that complying with SLA’s.

• Implement work orders, based on given instruction, related to incident or request activities within area of technical responsibility.

• Be proactive to anticipate issues or situations which impact service availability and critical response time and take necessary mitigation steps by escalating to management’s attention when required.

• Participate or contribute to quality and productivity improvement projects, providing analysis of information and documentation.

• Good awareness of the customers business and in-depth knowledge of the customer’s environment and support processes.

Education and Experience

• Bachelor's degree in IT discipline from universities/colleges, or equivalent work experiences.

• At least 1‑2 years of experience in managing IT infrastructure/system.

• Have knowledge in Windows/Linux servers, Private/Public Cloud or equivalent technology is advantage.

• Good skills in Microsoft Office especially, Outlook, Excel, Word and PowerPoint.

• Good communication in Japanese (N2 and above) and English.

• Flexible, self‑motivated with the ability to work under pressure in an International and culturally diverse organization.

• Must possess the ability to prioritize and perform multiple tasks.

Our Culture and Benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University.

• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition.

• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC.

• More time to do the things you love with flexible leave options, including purchased leave.

• Take time to give back with charitable and emergency services volunteer days.

• Well‑being matters to us and our Employee Assistance Program is there to support you and your family.

How to Apply & Our Commitment to You in Return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the “Apply Now” button to submit your resume. In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. Interviews and onboarding are conducted online, as part of us being a virtual‑first company.

We Are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole‑self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment Fraud

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.