Tea Barista

GRANDMA TEA SDN BHD; Johor Bahru; On-site; MYR 14,000 - 21,000; Full time

Job summary

GRANDMA TEA SDN BHD in Malaysia is seeking a friendly Beverage Service Team member to prepare quality tea, milk teas, and specialty drinks while delivering attentive customer service. You will follow standard operating procedures to brew tea, monitor ingredient freshness, check expiry dates, maintain hygiene, and handle cashier transactions during busy periods.

A team player with good numeracy and a willingness to learn drink preparation methods and equipment procedures will thrive in this

Responsibilities

• Follow SOPs to brew tea, prepare milk teas, and craft specialty drinks.
• Monitor ingredient freshness and expiry dates, and manage daily inventory levels.
• Maintain clean and organized workstation areas in line with hygiene standards.
• Take customer orders accurately and process cashier transactions.
• Respond to customer inquiries with courteous, attentive service and support the team during busy periods.

Job description

Join our beverage service team to prepare quality tea, milk teas, and specialty drinks while delivering friendly and efficient customer service. You will contribute to smooth daily operations by maintaining high standards of product quality, hygiene, equipment care, and inventory control.

Key responsibilities

Follow standard operating procedures to brew tea, prepare milk teas, and craft specialty drinks.

Monitor ingredient freshness, check expiry dates, and manage daily inventory levels.

Maintain clean and organised workstation areas in line with hygiene standards.

Clean, operate, and upkeep brewing and sealing equipment properly.

Take customer orders accurately and process cashier transactions.

Respond to customer inquiries and provide courteous, attentive service.

Support the team in maintaining efficient service during busy periods.

What we're looking for

Strong attention to detail and commitment to product quality.

Good hygiene awareness and the ability to follow standard operating procedures.

Positive communication and customer service skills.

Basic numeracy and confidence in handling cashier transactions.

Ability to work effectively as part of a team in a fast-paced beverage service environment.

Willingness to learn drink preparation methods, equipment procedures, and daily operational routines.