Talent Acquisition Lead- Eng - KL

Teleperformance; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Teleperformance Malaysia invites applications for a Talent Acquisition Lead to drive end-to-end recruitment across functions in a fast-paced environment. You will partner with hiring managers, design sourcing strategies, and ensure a strong talent pipeline and a positive candidate experience.

The ideal candidate has 4–6 years in TA, experience in high-volume or MNC settings, excellent interviewing and negotiation skills, and proficiency with ATS and LinkedIn. Fluency in English is essential.

Qualifications

• Bachelor's degree in HR, Business Administration, Psychology or related field.
• 4–6 years of experience in Talent Acquisition / Recruitment, preferably in an MNC, BPO, shared services, or high-volume environment.
• Proven end-to-end recruitment experience across multiple functions and levels.

Responsibilities

• Manage end-to-end recruitment across sourcing, screening, offers, and onboarding.
• Partner with hiring managers to understand requirements and workforce needs.
• Develop and execute sourcing strategies using job portals, LinkedIn, referrals, talent databases, social media, and other channels.
• Screen candidates, conduct competency-based interviews, and assessments.
• Manage multiple vacancies across functions and levels, including high-volume and specialist hiring.
• Build and maintain a strong talent pipeline for current and future needs.
• Provide market insights on talent availability, salary expectations, competitor activity, and trends.
• Manage candidate communication and ensure a positive candidate experience.
• Prepare and negotiate employment offers within approved salary ranges and company guidelines.
• Coordinate onboarding with HR and stakeholders to ensure smooth hiring.
• Track recruitment metrics (time-to-fill, time-to-hire, offer acceptance rate, hiring volume, source effectiveness).
• Maintain accurate recruitment records and ensure compliance with policies and regulations.

Skills

Sourcing

Candidate engagement

Stakeholder management

Interviewing skills

Negotiation skills

Communication

Analytical thinking

Education

Bachelor's degree in Human Resources, Business Administration, Psychology

Tools

ATS

LinkedIn

Microsoft Office

Job description

Overview

We are looking for an experienced Talent Acquisition Leadto join our recruitment team. The successful candidate will be responsible for managing end-to-end recruitment activities, partnering closely with hiring managers, and delivering high-quality talent within agreed timelines.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field.


• 4–6 years of experience in Talent Acquisition / Recruitment, preferably within an MNC, BPO, shared services, or high-volume recruitment environment.


• Proven experience managing end-to-end recruitment across multiple functions and job levels.


• Strong sourcing and candidate engagement skills.


• Experience partnering with hiring managers and handling stakeholder expectations.


• Strong interviewing, assessment, negotiation, and communication skills.


• Ability to manage multiple priorities and work in a fast-paced environment.


• Strong analytical and problem-solving skills with the ability to use recruitment data to drive decisions.


• Proficiency in Microsoft Office, ATS, recruitment platforms, and LinkedIn.


• Fluent in English; additional language skills such as Mandarin or Malay are an advantage.

Responsibilities

Key Responsibilities

• Manage the end-to-end recruitment process, from sourcing and screening to offer management and onboarding.


• Partner with hiring managers and stakeholders to understand hiring requirements, workforce needs, and candidate profiles.


• Develop and execute effective sourcing strategies using job portals, LinkedIn, referrals, talent databases, social media, and other recruitment channels.


• Conduct candidate screening, competency-based interviews, and assessments to evaluate suitability.


• Manage multiple vacancies across different functions and levels, including high-volume and specialist hiring.


• Build and maintain a strong talent pipeline for current and future hiring needs.


• Provide market insights on talent availability, salary expectations, competitor activity, and recruitment trends.


• Manage candidate communication and ensure a positive candidate experience throughout the recruitment journey.


• Prepare and negotiate employment offers within approved salary ranges and company guidelines.


• Work closely with HR, hiring managers, and other stakeholders to ensure smooth onboarding and hiring completion.


• Track recruitment metrics such as time-to-fill, time-to-hire, offer acceptance rate, hiring volume, and source effectiveness.


• Maintain accurate recruitment records and ensure compliance with company policies and applicable employment regulations.