system analyst, erp (d365)

RecruitFirst Pte Ltd; Malaysia; On-site; MYR 55,800 - 78,120; Full time

Job summary

A leading recruitment agency is seeking a qualified individual to provide regional support for Microsoft Dynamics 365FO modules in Malaysia. This role focuses on addressing technical issues, collaborating with users and IT teams, and enhancing ERP system training for financial and supply chain activities. Candidates should have a diploma in IT or related fields, alongside experience in user support and systems integration. Competitive monthly salary of MYR 5,000 - 7,000 offered.

Qualifications

• Diploma in Information Technology, Computer Science, or a related field is required.
• Certification in Microsoft Dynamics 365 (Finance and Operations) is advantageous.
• Experience in supporting end-users, conducting UAT, and providing training is preferred.

Responsibilities

• Provide regional support for D365FO modules, focusing on Finance, Supply Chain, and POS Integration.
• Assist in resolving functional and technical issues related to D365FO.
• Collaborate with users and IT teams to configure, test, and deploy system changes.

Skills

D365FO modules expertise

End-user support

UAT experience

Microsoft Dynamics 365 certification

Familiarity with F&B or Retail Sector

Education

Diploma in Information Technology or Computer Science

Job description

Overview

Job-type Full-Time. Job Category: IT - Software Industries. Salary: MYR 5,000 - 7,000 per month.

Who you'll be working for

A Hong Kong based F&B expanding their IT team in Malaysia.

What requirements you'll need to be eligible

• Diploma in Information Technology, Computer Science, or a related field.
• Certification in Microsoft Dynamics 365 (Finance and Operations) is advantageous.
• Familiarity with the Food & Beverage or Retail Sector is a plus.
• In-depth understanding of D365FO modules and ERP support practices.
• Experience in supporting end-users, conducting UAT, and providing training is preferred.

What you'll be doing on the job

• Provide regional support for D365FO modules, primarily focusing on Finance, Supply Chain and POS Integration, under the guidance of senior staff.
• Assist in resolving functional and technical issues related to D365FO, including troubleshooting and coordinating with cross‑functional teams to ensure timely resolution.
• Offer support in gathering and documenting business requirements and assist in translating these into functional specifications.
• Collaborate with business users and IT teams to configure, test, and deploy system changes and enhancements, ensuring they meet established accuracy, reliability, and performance standards.
• Provide support during the testing phases, including system testing, UAT, and post‑implementation support, to ensure smooth rollouts.
• Assist in maintaining and updating documentation related to application configurations, business processes, and issue resolutions.
• Monitor system performance and user feedback, and assist in recommending improvements to enhance user experience and system efficiency.
• Support the delivery of training sessions, workshops, and documentation for end‑users to ensure proficiency in using the ERP system for financial and supply chain activities.
• Assist in the evaluation and integration of third‑party applications and extensions to enhance D365FO system capabilities.

Consultant Contact

Posted by: Joshua Boi Phone: [phone] Email: [e-mail]

Sound interesting?

Apply!