System Administrator

Tan Chong Motor Holdings Berhad; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Tan Chong Motor Holdings Berhad in Kuala Lumpur seeks a System Administrator to plan, implement and maintain IT infrastructure, and provide level 2/3 support for day-to-day operations. You will administer on-premise and cloud servers, monitor security, document SOPs and ensure compliance with security policies. This role requires strong problem-solving and teamwork, with after-hours support as needed. The company emphasizes growth and collaboration in a dynamic environment.

Qualifications

• Bachelor’s degree in Computer Science (or related area) preferred.
• Open for fresh graduates.

Responsibilities

• Administer and manage both on-premise and cloud-based servers to ensure optimal performance, availability, and security.
• Cybersecurity support: Monitor, analyze, and respond to real-time alerts from SOC and Endpoint Security Systems.
• Respond to and resolve requests and issues assigned through the ticketing system, ensuring compliance with SLAs.
• Proactively monitor performance, manage data center facility, server, storage, backup and system security.
• Update and document SOPs, best practices, configurations and related documentation.
• Ensure security of system infrastructure by implementing industry best-practices regarding privacy, security and regulatory compliance.
• Provide after-hours support for infrastructure-related emergencies as well as maintenance.
• Maintain inventory and asset configuration documentation.
• Assist with vendor evaluation, recommendation and negotiations.
• Manage vendors and ensure services delivered meet management policies.
• Work within configuration and change management policies to ensure awareness, approval and success of changes.
• Collaborating with other departments to support the organization’s cybersecurity framework.

Skills

Server administration

Endpoint security

Cloud technology

Documentation

Communication skills

Team player

Attention to detail

Education

Bachelor’s degree in Computer Science

Tools

Windows Server

Linux

DNS

Backup

Storage

Job description

As System Administrator, you are responsible to plan, implement and maintain system infrastructure and related projects as well as providing level 2/3 support on the day-to-day operations and ensuring system infrastructure which includes servers, storage, backup and security are in stable performance.

Job Responsibilities

• Administer and manage both on-premise and cloud-based servers to ensure optimal performance, availability, and security.
• Cybersecurity support: Monitor, analyze, and respond to real-time alerts from Security Operation Center (SOC) and Endpoint Security Systems.
• Respond to and resolve requests and issues assigned through the ticketing system, ensuring compliance with established Service Level Agreements (SLAs).
• Proactively monitor the performance, manage and maintain data center facility, server, storage, backup and system security.
• Update and document SOP, best practices, detailed system infrastructure design, configurations and other related documentation.
• Ensure the security of the system infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance that is in line with IT security policy.
• Provide after-hours support for infrastructure-related emergencies as well as maintenance.
• Maintain inventory and asset configuration documentation.
• Assist with vendor evaluation, recommendation and negotiations.
• Manage vendors and ensure services delivered meet management policies to ensure awareness.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the system infrastructure.
• Collaborating with other departments to support the organization’s cybersecurity framework.
• Any other duty & responsibility which the company may assign from time to time.

Qualifications

• Bachelor’s degree in Computer Science (or related area) preferred.
• Open for fresh graduated.
• Professional certification will be an added advantage.
• Experience with server administration, endpoint security and cloud technology preferred.
• Good written and verbal communication skills.
• Critical thinking and attention to detail.
• Positive, self-motivated individual who can complete tasks independently.
• Enthusiasm for continual learning, as well as being able to contribute to team development.
• Team player who can perform under pressure and tight deadline.
• Ability to think through problems and visualize solutions.
• Ability to implement, administer, and troubleshoot Windows, Linux, Server Virtualization, DNS, Backup, Storage, Endpoint Security Suite and etc.
• Flexible and able to adapt to a rapidly changing environment.
• Organizes own workload, sets priorities and works within deadlines.