Syndicated Loans Agency Operations - Associate

S&P Global, Inc.; Kuala Lumpur; On-site; MYR 366,897 - 489,196; Full time

Benefits offered by this job

Health & Wellness benefits

Flexible time off

Career development resources

Job summary

S&P Global’s Agent Services team supports clients in the syndicated loans space, handling operational tasks and ensuring accuracy across deal lifecycle events. This role requires a strong understanding of loan mechanics, regulatory compliance, and excellent client interaction.

The candidate should have 2+ years in syndicated loans operations or related financial services, plus demonstrated banking experience and solid customer relations skills.

Qualifications

• 2+ years of experience in syndicated loans operations or related financial services role.
• Demonstrated banking or investment industry experience.
• Proven customer relations experience within a financial context.
• External candidates must attend at least one in-person interview at a nearby S&P Global office before offer.

Responsibilities

• Execute operational requirements to manage lifecycle events of syndicated loans.
• Interpret underlying legal documents to ensure deals are managed in compliance with terms.
• Respond to client, borrower, and lender queries in a timely, professional manner.
• Conduct financial analysis of deals to ensure accuracy of accruals and pricing.
• Manage outstanding work items to meet KPIs and minimize operational risk.

Skills

Syndicated loans ops

Banking experience

Customer relations

In‑person interview

Job description

About the Role

Grade Level (for internal use): 07

The Team: The Agent Services team operates as a dedicated Syndicated Loans Agency operations team for our client base, meticulously performing all operational tasks to support both borrowers and lenders. This is a varied and highly visible role that demands accuracy and a comprehensive understanding of complex deal mechanics.

Responsibilities and Impact

• Executing the operational requirements essential for managing the lifecycle events of syndicated loans.
• Interpreting underlying legal documents to ensure deals and their members are managed in strict compliance with terms.
• Responding to client, borrower, and lender queries in a timely and professional manner.
• Conducting financial analysis of deals to ensure the accuracy of accruals and pricing mechanisms.
• Managing outstanding work items in alignment with expected Key Performance Indicators (KPIs).
• Ensuring a consistently high level of accuracy to minimize operational risk within the lending portfolio.
• All employees are required to work from the office a minimum of 2 days per week.

Compensation and Benefits Information

S&P Global states that the anticipated base salary range for this position is $A to $Z. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

This role is eligible to receive additional S&P Global benefits.

What We’re Looking For

Basic Required Qualifications

• An S&P Global employee at this level would typically have 2+ years of experience in syndicated loans operations or a related financial services role, inferred based on Grade 8 foundational level of applying skills/knowledge to defined output and ability to determine a course of action based on clear guidelines.
• Demonstrated banking or investment industry experience.
• Proven customer relations experience within a financial context.
• We require all external candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

Additional Preferred Qualifications

• Demonstrated understanding of how one's own behavior is impacted in different situations, reflecting Grade 8 Emotional Intelligence, inferred.
• A collaborative mindset, actively seeking ways to work with others and contribute outside of given tasks, indicative of Grade 8 Collaboration, inferred.
• Resourcefulness and a solution‑oriented approach, demonstrating Grade 8 Adaptability to evolving requirements, inferred.
• Strong, business‑level verbal and written communication skills, with active participation in collaborative efforts and team discussions, aligning with Grade 8 Communication expectations, inferred.

Right to Work Requirements

This role is limited to persons with indefinite right to work in the United States.

Return to Work

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return‑to‑Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

Benefits Overview

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in‑class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

US Candidates Only: Know Your Rights: Workplace discrimination is illegal.